An experienced professional with 16 years in IT Projects and Operations, specializing in areas such as Software Development, Infrastructure, IT Governance, Process Management, Operational Support, Service Desk, Cloud Solutions, and People Management. Possesses a solid understanding of various business disciplines, technical challenges, and corporate needs. Recognized for exceptional communicative abilities, a participatory approach, and a strong capacity for abstract thinking and scenario analysis, coupled with an investigative mindset. Demonstrates a business ownership attitude, combining hands-on problem-solving skills with effective team leadership capabilities.
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