Holding a Master's degree in Computer Science from the Federal University of Paraíba (1999) and an undergraduate degree in Data Processing Technology from the Higher Education Union of Pará (1990), this candidate has cultivated a 24-year professional career at a higher education institution, demonstrating comprehensive expertise in both academic and administrative management.In the capacity of IT Department Manager, the individual led a team of 42 employees across Systems, Infrastructure, and Services sectors. Responsibilities included coordinating the implementation of distance learning technologies such as virtual learning environments, video conferencing, satellite classes, and integrating remote campuses via VPN. Additionally, this role involved overseeing the outsourcing of printing services, which enhanced efficiency for both staff and clients. Key projects also encompassed the integration of telephone systems with computer networks and the establishment of wireless networks across multiple campuses.The candidate successfully guided various teams of analysts and programmers in developing tailored software solutions for the university and managing corporate systems such as ERP Totvs. These responsibilities included overseeing systems integration for purchasing, warehouse management, and accounting, utilizing project management techniques aligned with PMBok standards. Furthermore, the candidate redefined the computer network infrastructure by connecting multiple university campuses through fiber optics, managing over 1,200 computers, and adhering to ITIL practices to ensure service delivery with defined Service Level Agreements (SLAs).As the Coordinator of Computer Science and Data Processing Technology programs, the individual was instrumental in designing pedagogical projects, curricular structures, and teaching plans for various subjects, collaborating closely with a team of over 30 educators.
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