With fifteen years of experience in IT, including roles as Systems Manager, IT Manager, and Projects Manager, the individual has honed expertise in areas such as investment planning, budget management, contract negotiation, service quality, ERP, GDPR compliance, CRM, and business intelligence. Additional competencies encompass e-commerce call center management, performance indicators, risk control, and staffing strategies. Proficient in leading multidisciplinary teams, the focus has been on fostering teamwork by developing individual potential, recognizing innovative ideas, and motivating employee actions. Furthermore, the individual is adept in team training, conflict management, and maintaining strong interpersonal relationships.
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