Technology professional with over 15 years of experience in deployment, development, support, and project management across diverse sectors including government, banking/fintech, health tech, telecommunications, logistics, and insurtech. Proficient in Agile methodologies such as Scrum, Kanban, and SAFe, with a solid foundation in promoting Agile culture through execution, purpose metrics, and rituals. Possesses a strong understanding of performance metrics and Objectives and Key Results (OKRs). Demonstrates expertise in team management and leadership, particularly in digital transformation projects aimed at enhancing customer experience, business operations, product areas, and IT, with a focus on product success metrics. Committed to scalability, efficiency, sustainability, and resilience in project management. Effective in administrative tasks including hiring processes, daily workflow management, growth plan development, career management, promotions, one-on-one meetings, and providing constructive feedback. Holds certifications in Kanban, SAFe, Scrum, Lean Inception, Management 3.0, OKRs, and team metrics.
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