A seasoned IT professional with over 15 years of experience in Canada, the United States, and Japan, including 8 years in leadership or managerial roles, possessing comprehensive expertise in product design and development. Led the development of a SaaS platform resulting in a 40% reduction in infrastructure costs and an 11% increase in sales. The platform utilized cloud technologies with a microservices architecture, ensured PCI-DSS (level 1) compliance, and managed over 30 billion monthly requests with a 99.999% uptime SLA. Responsibilities included managing a team of 16, overseeing project budgets, tasks, milestones, and designing and building the architecture.
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