Experienced in the IT sector with a proficiency in roles necessitating direct interaction with individuals, effectively serving as a liaison between users and developers. Progressed from a foundational role in support to a Business Analyst position, showcasing a strong aptitude for managing relationships among developers, users, and managers. Successfully streamlined logistics processes within a manufacturing environment by automating the complete workflow from driver arrival to dispatch, including the automated issuance of the Electronic Invoice (DANFE). This accomplishment was facilitated through collaborative efforts across various departments.
Skills
