IT professional with over three decades of industry experience, including twelve years specializing in testing and quality assurance roles. Experience spans across diverse functions such as analysis, support, business operations, and agile testing. Exhibits proficiency in recommending enhancements for systems and processes. Demonstrates a leadership style centered on serving the team's needs, focusing on monitoring and managing squads, eliminating bugs, reducing waste, and mitigating risks to boost software productivity and quality. Possesses strong interpersonal skills applicable at all organizational levels, adept at leading small teams, and remains open to adopting new technologies and methodologies within the field.
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