With over 18 years of experience, the professional has honed expertise as a Network Support Analyst, Infrastructure Analyst, NOC Monitoring Analyst, Cyber Security Analyst, and Cloud Computing Analyst. Proficient in network infrastructure management and support, the individual utilizes tools such as Zabbix Observability, Dynatrace, SDWAN, Azure, AWS, Google Cloud Platform, and VMware for cyber security and cloud computing. Skills encompass critical operational analysis and ensuring stability and support for transactional environments. Technical problem-solving capabilities include configuration and troubleshooting within LAN, WLAN, and WAN environments; MPLS Networks; SDWAN; employing NSP systems (Nokia Router), Wireless Networking (Cisco, Aruba, Meraki), and Network Routing/Switching on platforms including Fortinet, VeloCloud, Aruba, and Cisco SD-WAN. The professional demonstrates deep knowledge of routing protocols such as BGP, OSPF, RIP, and TCP/IP V4.Additional expertise includes configuration and troubleshooting of IBM Liberty, VMware vSphere ESXi, Center Server, Websphere IHS, Jenkins, and Dynatrace. Within SOC environments, tasks have involved AED BOT operations, IP blacklist management, and DDoS attack mitigation. Proficient in Terminal Server, Windows, Mac, Active Directory, SCCM, OTRS, VPN, CheckPoint, Confluence, AWS, Google, Jira, Computer Networking, Security Endpoints, SAML, SSO Integration, Jumpcloud, and Cisco F5.Educational qualifications include a degree in Information Technology from Fundação UNICID Cruzeiro do Sul, supplemented by certifications from ITCERTS in Big Data Foundation, Cloud Security Foundation, Data Science Essentials, and specialized certifications such as CNMA Cisco Meraki - SDWAN ECMS1 Slaview Trafip, Microsoft Azure (AZ-900), Microsoft Azure Data Fundamentals (DP-900), Microsoft 365 Fundamentals (MS-900), Microsoft Security Compliance (SC-900), AWS Cloud Practitioner Essentials, and Cyber Security & Cloud Computing.The professional is fluent in English and possesses intermediate proficiency in Spanish, facilitating effective international collaboration.
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