Data Analyst with initial experience in creating dynamic dashboards for monitoring health plan costs and utilizing SQL for data extraction, validation, and analysis to track critical indicators. In a role within the executive board, contributed to capturing and documenting data needs, ensuring ETL server integrity by developing structures to optimize analyses. Focused on creating essential operational and strategic metrics, compiling visual reports, and documenting BI solutions in alignment with executive expectations. Managed secure data access and maintained functional gateways for efficient integration.As a consultant, leveraged CRM platforms to optimize processes and behaviors. Developed dashboards and segmented customers to provide actionable insights and integrated multiple sources for a comprehensive customer view, ensuring high-quality training. These roles have contributed to a deep and versatile understanding of data analysis, supporting strategic decision-making.
Skills