Alexandre F.

Scrum Master

Agile Master
1/1/2023 - 1/1/2024

Successfully supported the Product Owner in defining and prioritizing Backlog requirements, ensuring alignment with overall project goals. Effectively managed impediment removal and risk management, enabling the team to focus on achieving set objectives. Provided essential support to the team in meeting Backlog priorities, guaranteeing high-quality results. Proficiently worked to resolve open occurrences within the specified SLA, facilitated effective communication between the client and the team, and diligently monitored and updated tools for service management, communication, and incident tracking.

SCRUM MASTER
3/1/2022 - 9/1/2022

Supported the Product Owner in managing the Product Backlog by refining stories and defining Sprint goals. Assisted the Squad in understanding backlog items to create value increments. Facilitated the team in achieving high performance, enhancing effectiveness, and increasing autonomy. Managed risks and removed impediments. Utilized Jira and Confluence for visual project management.

Full Stack Java Developer
7/1/2021 - 12/1/2021

Led the development of the Piass Project (Pipeline as a Service) Onboarding, facilitating the setup of new project conveyors within the Nike Accelerators Scrum Team. Utilized technical expertise in Java, Spring Boot, and REST to deliver robust backend solutions while leveraging Docker for streamlined application deployment and management.

Senior Systems Analyst
6/2/2019 - 7/1/2021

Led the development of multiple high-impact projects, including configuring pre-approved limits for corporate clients and implementing Elo flag functionality for credit cards. Spearheaded the calculation and contracting process based on INSS benefits (LPA). Developed proficiency in advanced risk and credit analysis methodologies. Applied technical expertise to enhance system efficiency and accuracy within financial systems. Focused on ensuring robust and scalable solutions in the banking domain.

Systems Specialist Advisor
2/2/2007 - 4/2/2018

Served as Technical Leader in the development of the SISRAF Projects, which encompassed the Income, Collection, and Billing System. Successfully led the unification of systems for managing and calculating Cobilling, VAS, and third-party services. Spearheaded the implementation of settlement agreements for collection and drastically improved performance in the appropriation and collection processes. Managed the implementation of number portability for appropriation and billing, ensuring seamless transition and functionality. Implemented LEAN methodologies to enhance and simplify system maintenance processes. Maintained collection, service, billing, accounting, installment, and miscellaneous receipts (SISRED) systems, addressing and resolving tickets (bugs) with high agility and quality assurance. Regularly provided on-call support for accounting closures across different regions, ensuring smooth and efficient processing. Developed technical expertise in performance optimization, system integration, and process improvement within a high-demand financial and billing system environment.

MBA in Project Management with an emphasis on Information Technology at Getúlio Vargas Foundation
2009 - 2014

Bachelor of Computer Science at Federal University of Minas Gerais - UFMG
1986 - 1990

Kanban Management Professional - KMP at Kanban University
2/1/2022

Professional Scrum Master I (PSM I) at Scrum.org
8/1/2021

Fundamentals Online Workshop at Management 3.0
7/1/2021