Anderson D.Web Designer
Skills
A Web Developer with over five years of experience in technology, starting their career as an IT Support Analyst in the pharmacy industry, acquiring substantial knowledge in IT infrastructure and architecture. The transition into web development revealed a true passion, resulting in proficiency in HTML, CSS, PHP, and Java, as well as mastery of frameworks like Laravel and Vue.js. Outside professional commitments, interests include gaming and family time. Demonstrates eagerness to advance in the field of development and continuously expand technical expertise.
Technical Support I
7/1/2018 - 9/1/2018
Developed expertise in client operation start (GEQ) and asset control, managing both incoming and outgoing assets with precision. Directed the installation and creation of images for client approval and led the asset replication operation, ensuring seamless deployment and functionality. Handled client-generated calls efficiently, consistently meeting Service Level Agreement (SLA) requirements. Successfully managed the proposal to roll out over 4,000 assets while providing ongoing support for existing assets.IT/Deployments Coordinator
10/1/2021 - Present
Successfully managed a dynamic team, overseeing project workflows and ensuring timely completion of tasks. Gained proficiency in version control, including the critical process of version approval. Developed skills in coordinating team efforts, monitoring progress, and addressing any obstacles efficiently. Enhanced team performance through effective leadership and strategic planning, ensuring high-quality outcomes and adherence to project deadlines.Implementation Analyst
1/1/2021 - 10/1/2021
Developed proficiency in PHP and Laravel 8+, as well as in Java 8+ and Java EE. Acquired extensive experience with SpringBoot and Maven for building and managing applications. Utilized Wicket for web application frameworks and applied advanced knowledge of HTML5 and CSS3 for front-end development. Ensured efficient version control and collaborative code maintenance using Mercurial and Git. Leveraged Amazon SQS for message queuing and managed cloud infrastructure with Amazon EC2 and RDS. Demonstrated robust skills in database management, specifically with MSSQL and PostgreSQL. Employed Docker for containerizing applications to enhance deployment processes.Support Analyst
10/1/2019 - 11/1/2020
Maintained the perfect functioning of the POS, providing support for the Retail PRO (Fiscal) and Nessoft (ERP) applications. Ensured seamless cross-functional operations to prevent customer disruption during the purchase process from pre-sale to fiscal document issuance. Responsibilities included configuring fiscal software and handling issuance, analyzing sales data and databases, and managing product and client registrations. Developed expertise in troubleshooting and resolving systemic issues, augmenting the overall agility and efficiency of the service.Support Analyst
10/1/2018 - 3/1/2019
Supported over 130 stores in Ceará through telephone and Skype assistance, providing both remote and on-site support. Conducted database analysis involving queries and modifications, and facilitated hardware and network implementations. Delivered comprehensive support for the company's ERP and store front-end systems. Played a key role in training and directing new team members, ensuring they were adept at various technical tasks and support protocols.IT Assistant
8/1/2016 - 7/1/2018
Provided comprehensive support for over 130 stores in Ceará through phone and Skype services, encompassing both remote and field support. Conducted in-depth database analysis, including executing queries and making necessary modifications. Successfully managed hardware and network deployments, ensuring optimal performance and connectivity. Delivered consistent support for the company's ERP and store front systems. Successfully implemented MF-e/SAT across all stores, enhancing transaction efficiency and compliance.
Analysis and Development of Systems at Estácio
2018 - 2021
Open Laravel Week at Beer and Code
2/1/20233rd Congress on Anti-Money Laundering and Counter-Terrorist Financing | International at IPLD | Instituto de Prevenção e Combate à Lavagem de Dinheiro e ao Financiamento ao Terrorismo
9/1/2021
Anderson is available for hire
Hire Anderson D.
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