André L.
DevOps Engineer

Skills

Kubernetes

Docker Cloud

André is available for hire

Hire André L.

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Bio

Possessing extensive proficiency in Linux administration, infrastructure management, and system administration, with over 10 years of experience in the field. Expertise includes managing Linux servers, Apache, Xen Server, and Proxmox with PBS. Demonstrated capabilities in using GLPI and Zabbix for network services monitoring and management. Additional experience encompasses working with Bacula, various virtualization technologies, and leveraging Ansible for automation tasks.

Mid-Level Linux Environment Administrator
3/1/2023 - Present

Administered over 2000 Linux servers within a virtualized environment utilizing VMware vSphere. Developed and maintained robust solutions for server management, performance tuning, and troubleshooting. Enhanced operational efficiency and reliability through the application of advanced virtualization techniques and thorough understanding of Linux-based systems. Ensured stable, secure, and optimized server performance by implementing best practices and maintaining consistent system configurations.
System Administrator
3/1/2019 - 3/1/2023

Managed a diverse range of infrastructure responsibilities, focusing on Linux server administration and server virtualization with open-source operating systems. Successfully deployed a variety of essential services, including DHCP, DNS, SAMBA, FTP, PROXY, WEB, and FIREWALL, ensuring efficient and robust system performance. Implemented comprehensive monitoring strategies for services, systems, and servers to maintain optimal functionality and uptime. Conducted team training sessions in various IT tools, enhancing the technical proficiency and capabilities of the team.
Technical Support Service Technician 2N - Court of Justice of Ceará
6/1/2015 - 3/1/2019

Extensive experience in network troubleshooting, infrastructure management, and system optimization. Developed expertise in configuring and maintaining network hardware including routers, switches, and firewalls. Proficient in using monitoring tools such as Nagios and SolarWinds for network performance and uptime management. Demonstrated skills in scripting with PowerShell and Python to automate routine tasks, enhancing overall operational efficiency. Acquired in-depth knowledge of Windows and Linux server administration, ensuring optimal performance and security. Implemented and maintained virtual infrastructure using VMware and Hyper-V, contributing to enhanced scalability and resource management. Utilized ITIL best practices for incident, problem, and change management, ensuring seamless technical support and minimal downtime. Familiar with backup and disaster recovery solutions, ensuring business continuity and data integrity. Proficiency in using various ticketing systems to manage support requests and track resolution progress, effectively providing a high level of customer service.
Service Support Coordinator in Information Technology
9/1/2011 - 6/1/2015

Provided technical support in hardware and software, while administering the entire wired and wireless network infrastructure. Gained proficiency in Linux Servers administration, including the deployment of basic services such as SAMBA, FTP, PROXY, and WEB. Carried out extensive monitoring of services, systems, and servers, ensuring optimal performance and reliability. Played a key role in training teams in various IT tools, facilitating improved technical skills and knowledge across the organization.
Support Technician
3/1/2009 - 10/1/2009

Provided expert technical support specializing in troubleshooting hardware, software, and network issues. Developed proficiency in key IT support tools such as ServiceNow and JIRA for efficient ticket management and documentation. Gained extensive experience in remote desktop support using tools like TeamViewer and Microsoft Remote Desktop. Demonstrated deep understanding of Windows and Mac operating systems, as well as commonly used software applications such as Microsoft Office Suite, antivirus programs, and VPN services. Conducted hardware diagnostics and repairs on desktops, laptops, and printers, ensuring minimal downtime for end users. Established skills in networking concepts, routinely addressing connectivity issues related to LAN, WAN, and wireless networks. Applied knowledge of Active Directory for user account management and permissions. Emphasized clear communication and customer service, effectively guiding users through problem resolution. Consistently ensured timely resolution of issues, leading to improved user satisfaction and operational efficiency. Collaborated within a team to document and share best practices, contributing to a comprehensive knowledge base to facilitate quicker problem-solving.