Camila D.Scrum Master
Skills
Holding a degree in technology from FATEC de Rio Preto and an MBA in Project Management, along with a postgraduate qualification in Digital Transformation & Business Intelligence, this professional possesses a robust background in process and systems consulting within major ERP environments. With extensive experience in IT, including a significant period spent training technicians in web development and assisting over 100 professionals to achieve .Net certification, a role as head of IT at a leading photovoltaic company entailed comprehensive management of infrastructure, systems, and processes.
Head of Services and Operations
10/1/2021 - 7/1/2022
Managed a team of 34 members within a Salesforce consultancy, comprising Developers, Project Analysts, and Consultants. Directed individual and team progress through regular 1:1 meetings, effectively managed client interactions, and facilitated seamless integration among team divisions. Played a pivotal role in crafting and executing personalized development plans for each team member, empowering coordinators, and fostering a high-performance, self-managing team environment.Head of IT
5/1/2019 - 7/1/2022
Developed proficiency in the Protheus system, managing an internal IT team of 10 employees. Oversaw the headquarters and branch networks along with the management of IT assets. Directed development projects utilizing the Scrum framework with suppliers and implemented new agile processes and modules within the Protheus ERP system. Focused on planning and development of employees in organizational processes while ensuring governance for compliance with external audits.Consultant
10/1/2017 - 5/1/2019
A consultancy role focusing on Sales, Finance, Manufacturing, Inventory, Document Management, Incoming Inspection, Asset Maintenance, CRM, and Procurement within the Protheus system. Developed a comprehensive understanding of the Protheus ERP system and its application across various business functions. Gained expertise in optimizing sales processes and financial reporting. Enhanced manufacturing workflows and inventory management strategies. Implemented efficient document management systems and improved incoming inspection protocols. Facilitated asset maintenance and streamlined procurement procedures. Leveraged CRM tools for better customer relationship management and to drive business efficiency.Business Systems Analyst
1/1/2015 - 10/1/2017
Demonstrated expertise in customer portfolio management, effectively overseeing and optimizing the value delivered to clients. Managed the support and system implementation team, ensuring efficient and timely resolution of issues and seamless deployment of solutions. Exhibited strong project management skills, orchestrating various stages of project life cycles, from planning and execution to monitoring and completion. Demonstrated advanced proficiency in tools and frameworks related to customer relationship management and project management, ensuring that projects adhere to timelines, budgets, and quality standards. Developed and implemented strategies for continuous improvement within the support and implementation teams, leveraging data and feedback to enhance service delivery and client satisfaction. Ensured collaborative team operations through the use of project management software and methodologies, fostering a cohesive environment focused on achieving project goals.Consultant
5/1/2014 - 12/1/2014
Spearheaded the implementation of an ERP system, focusing on the Fiscal, Sales, Accounting, and Assets modules. Conducted thorough requirement gathering to understand user needs and system specifications. Developed new routines through procedures, functions, and triggers, utilizing SQL Server to enhance system functionality and performance. Provided expert services in process consulting and ensured the effective implementation of Fiscal and Accounting modules, streamlining operations and improving overall efficiency.Systems Analyst
7/1/2012 - 3/1/2014
Specialized in requirement gathering and preparation of UML documentation, playing a crucial role in project management within the domain of multichannel architecture. Acted as a disseminator of systems development management methodology and led status report meetings for projects to various stakeholders. Served as a Product Owner for a management project, utilizing Scrum methodology to ensure efficient and effective project progression.Junior Developer
1/1/2011 - 7/1/2011
Gained expertise in database modeling using Erwin tool, crucial for structuring and visualizing database designs. Developed web systems and websites utilizing C#, Asp.Net, and JavaScript, ensuring robust and dynamic user experiences. Demonstrated advanced skills with SQL Server, focusing on efficient data management and retrieval.Support Analyst
1/1/2008 - 1/1/2011
Acted as a support and implementation analyst, responsible for preparing reports using the ReportX generator and developing procedures, triggers, and functions. Provided customer service with a focus on meeting client needs and presenting specific solution proposals. Conducted analysis of customer customizations both on-site and within organizations, ensuring productivity and efficiency. Played a direct role in the implementation process of a tourism system, enhancing technical expertise and customer satisfaction.
Information at Informatics for Business Management, Technology of
2008 - 2010Project Management at Getulio Vargas Foundation / FGV
2011 - 2013Business Agility & Digital Transformation at Pontifical Catholic University of Minas Gerais
2021 - 2022Computer Science at ETEC Philadelpho Gouvea Netto
2006 - 2007Coaching at CENACOACHING
2013 - 2013
PSM1 at Scrum.org
7/1/2022
Camila is available for hire
Hire Camila D.
All Howdy Candidates are vetted for skills and english proficiency.
