Carlos E.Product Owner
Skills
With over two decades of experience in technology, spanning IT infrastructure and system development for prominent organizations, the professional boasts a versatile skill set encompassing roles such as Small Business Administrator, Project Manager, Scrum Master, and Requirements Analyst. The expertise extends to methodologies and techniques including Scrum, Kanban, Lean, OKR, UX/UI design, UML, Design Thinking, and GTD, with a strong foundation in requirements engineering and workshop facilitation through Design Thinking strategies.
Certified in multiple domains, the individual holds PSPO I (Professional Scrum Product Owner), PSK I (Professional Scrum with Kanban), CSM (Certified ScrumMaster), SAFe, CPRE-FL (Certified Professional for Requirements Engineering - Foundation Level), GTD Level 1, and Lean Inception Practitioner credentials. This experienced instructor on productivity and agile methodologies seeks new challenges in implementing and developing digital solutions, ideally in roles such as Senior Requirements/Functional Analyst (IT Business Partner) or Product Owner.
Functional Analyst / IT Business Partner
7/1/2021 - Present
Facilitated workshops utilizing Design Thinking and similar methodologies to understand business needs and gather solution requirements. Developed flowcharts, BPMN, and UML diagrams while creating wireframes and prototypes using Figma. Prepared documentation and presentations for pre-project committee reviews and specified user stories with acceptance criteria. Prioritized, organized, and refined backlog items to improve company systems and validated quality and functional requirements during the selection and acquisition of new systems. Executed tests for the approval of system improvements and actively participated in Scrum events including planning, review, retrospective, and daily meetings. Acted as the focal point between business areas and technology for initiating new projects or improvements and supported the enhancement of documentation and processes within the technology area.Administrator and Consultant
2/2/2010 - 2/2/2021
Implemented IT systems and infrastructure in restaurants and companies utilizing Bematech, Totvs, Teknisa, Eclectic, Tiny ERP, Connect plug, Epson, IBM, Gertec, HP, Microsoft, and Kaspersky. Engineered solutions for process automation with tools such as Pipefy, Trello, Citrix Podio, Google Docs, and IFTTT. Planned and developed websites, online course systems, and virtual stores using WordPress and Moodle. Created wireframes and prototypes using Figma. Facilitated Scrum events, including planning, review, retrospective, and daily stand-ups. Conducted training and workshops on Design Thinking and personal productivity. Provided comprehensive customer service and support. Managed financial and strategic administration of the company.Supervisor and Instructor in Courses
4/2/2006 - 2/2/2010
Developed expertise in Adobe Flash and ActionScript, along with HTML and programming logic. Managed classes and coordinated teaching staff, ensuring efficient delivery of educational content. Created and managed course curricula for software suites including Adobe and Apple, ensuring comprehensive coverage of subject matter and effective learning outcomes.
Management Processes at Opet Educational Group
2015 - 2018Data Processing at Opet Educational Group
1999 - 2002Agile Project Engineering at Federal University of Paraná
2021 - 2023Incomplete at ESIC Business & Marketing School
2006 - 2008
Certified ScrumMaster at Scrum Alliance
8/1/2017Lean Inception Facilitator Certification (CLF) at Caroli.org
1/1/2024Certified SAFe® 6 Agilist at Scaled Agile
10/1/2023CPRE-FL - Certified Professional for Requirements Engineering at IREB
7/1/2023Professional Scrum Product Owner™ I (PSPO I) at Scrum.org
11/1/2021Professional Scrum™ with Kanban I (PSK I) at Scrum.org
2/1/2021
Carlos is available for hire
Hire Carlos E.
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