Danilo Y.Data Engineer
Skills
Data Analyst with over four years of experience concentrated on automations to streamline daily operations. Proficient in Python and Powershell for automation development, coupled with skilled construction of internal portals using Flask/Django and JavaScript. Currently, as a Senior Data Analyst, responsible for developing and maintaining dashboards for Customer Services, Complaints, and Marketplace teams. Also engages in data-driven studies to derive insights and recommend improvements within the department.
Senior Data Analyst | Data Scientist
5/1/2022 - Present
Developed indicators for Customer Services and Marketplace teams using PowerBI, enhancing data visualization and reporting capabilities. Automated the extraction of operational efficiency reports, streamlining processes and reducing manual effort. Conducted in-depth studies to identify the most offensive tabulations of journeys, providing actionable insights to improve customer interactions and service efficiency.Data Analyst
8/1/2021 - 5/1/2022
Developed proficiency in creating automated reports of KPIs for C-level executives. Conducted in-depth studies to identify actionable opportunities, generating and maintaining dashboards using Data Studio for various departments. Demonstrated expertise in transforming data from the Data Warehouse utilizing DBT.Software developer
8/2/2020 - 8/1/2021
Developed expertise in creating predictive models using time series. Executed ETL processes to generate insights and identify improvement gaps. Created and developed automation solutions to meet demands arising from ITSM systems. Managed efficiency indicators to monitor and enhance performance.Jr Software Developer
4/2/2020 - 7/2/2020
SRE focused on applying improvements and innovations in processes. Developed internal websites using JavaScript, Ajax, and Flask/Django. Automated operational processes utilizing VBA, Python, and Automate Enterprise. Ensured version control and collaborative coding with Git.Intern
7/2/2018 - 4/2/2019
Developed an internal site leveraging the SharePoint platform, enhancing organizational workflow and information accessibility. Spearheaded project automations utilizing VBA, Reporting Services, and Python, which significantly improved efficiency and accuracy in data reporting and analysis. Collaborated in agile teams, adhering to the SCRUM methodology to ensure iterative progress and timely delivery of project milestones.
Information Systems at Unicamp
2014 - 2019Business Intelligence & Analytics at FIAP
2023 - 2024Data Science at Digital House
2020 - 2021
ITIL® Foundation Certificate in IT Service Management - ITIL 4 at PeopleCert
2/2/2020
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