Dienes S.QA Engineer
Skills
Commencing a career in technology in 2006, coinciding with the onset of college studies, began in technical support for major clients. After several years in this role, transitioned to system implementations. Since 2013, the focus has been on software testing and quality assurance, reflecting steady professional growth in response to the rising demand for quality in the software industry. Demonstrates a passion for the field, aligning personal qualities with key attributes essential for success in software quality assurance such as continuous improvement, minimization of rework, and fostering both team development and enhancement of quality standards.
Software Quality Analyst
8/1/2021 - Present
Provided leadership in testing and quality automation for TARIC and ZITRUS solutions within the same economic group. Engaged extensively in products related to clinic management, telemedicine, digital emergency care, CRM, and beneficiary management portals. Fostered proficiency in automated testing tools and frameworks, enhancing the overall quality and performance of the software solutions. Developed comprehensive test strategies and implemented continuous integration processes to ensure reliable and consistent deployments. Promoted collaboration among development teams to incorporate best practices in quality assurance throughout the software development lifecycle.SENIOR SOFTWARE QA
8/1/2013 - 8/1/2021
Ensured the quality of developments and error resolution in data warehouse products, encompassing Mastersaf, DFE, and REINF. Conducted comprehensive functional tests and implemented automation procedures. Developed expertise in testing methodologies, quality assurance, and automation frameworks to enhance product reliability and performance.Implementation Consultant
1/1/2012 - 7/1/2013
Expertise in implementing MGE, Mitra, and Jiva business management solutions, including extensive surveys and implementation of commercial, financial, inventory, tax, accounting, and SPED processes. Skillfully configured and customized these systems to meet specific business requirements, ensuring seamless integration and optimized performance. Demonstrated capabilities in analyzing and mapping current business processes to identify potential improvements and efficiencies. Ensured compliance with regulatory standards and best practices, facilitated data migration, and provided comprehensive user training to ensure successful adoption of new systems.CUSTOMER SERVICES ANALYST
8/1/2007 - 10/1/2011
Developed specialized expertise in SPED solutions including NF-e, NFS-e, and CT-e. Played a critical role in Alpha Testing and implementations, ensuring seamless integration and functionality. Provided on-site customer service, addressing complex technical issues and offering timely resolutions. Supported Supply Chain solutions by diagnosing problems, consulting on system improvements, and facilitating smooth operational workflows.Monitoring Analyst
7/1/2006 - 7/1/2007
Developed expertise in telephone technical support, effectively diagnosing and resolving client issues in a timely manner. Maintained continuous monitoring of systems to ensure smooth operation and quick identification of potential issues. Oversaw client deployments, ensuring accurate configuration and integration of systems tailored to specific needs. Led various projects aimed at enhancing system efficiency and reliability. Provided comprehensive support for Supply Chain solutions, ensuring seamless functionality and optimization of processes. Utilized tools and frameworks pertinent to supply chain management solutions to achieve these objectives, fostering a robust support system for clients.
Information Systems at Univille
2006 - 2009
Ctfl stands for Certified Tester Foundation Level. at ISTQB
12/1/2017
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