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Portrait of Douglas P.

Douglas P.
QA Engineer

Skills

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Bio

A specialist in automated and manual testing, with a robust focus on overcoming challenges and an enthusiasm for technology. Distinguished by a proactive approach, excellent communication skills, punctuality, and a steadfast commitment to quality. Proficient in regression testing and analysis, encompassing the development of test cases derived from business rules and use cases.

  • Communication Testing Analyst
    5/1/2020 - 4/1/2021

    Analyzed critical front logistic processes to enhance operational efficiency. Provided customer service to verify purchase requests, utilizing the system to guide and resolve issues related to orders made via e-commerce platforms. Performed in-depth analysis of problems associated with system errors, particularly those caused by Chat Bot interactions, to improve overall customer experience and streamline problem-solving procedures.

  • QA Test Analysts
    8/1/2021 - Present

    Served as a Test Analyst, executing comprehensive tests on LATAM systems for desktop and web applications. Utilized AZURE for efficient task management. Implemented agile methodologies and leveraged software testing tools. Applied Behavior-Driven Development (BDD) frameworks to improve testing processes. Conducted manual tests using test matrices and developed automated tests using Python.

  • QA Test Analyst
    4/1/2021 - Present

    Served as a Test Analyst, contributing collaboratively with various Squads to develop comprehensive testing environments for multiple projects. Utilized agile methodology to streamline processes and ensure efficient project management. Employed software testing tools and frameworks, including BDD, to enhance testing efficacy. Conducted extensive manual testing using matrix methods and automated testing using the RUBY programming language, demonstrating technical proficiency and a solid understanding of test automation practices.

  • Computer Engineering at Univesp
    2018 - 2023

  • Business Administration at UNIBAN
    2005 - 2009

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