Eduardo L.Data Analyst
Skills
An Operational Controls Analyst with over six years of professional experience in risk and fraud prevention is adept at developing and implementing dashboards for indicator monitoring and database management. Critical contributions include involvement in governance processes and the provision of detailed analyses and strategic insights to drive assertive decision-making and ensure a competitive advantage. This role demonstrates advanced skills in data analysis and project design for continuous improvement.
Jr. Operational Controls Analyst
8/1/2022 - 8/1/2023
Developed dashboards for monitoring indicators and KPIs. Gained expertise in database extraction and manipulation. Implemented processes in data governance and operations. Calculated probabilities, statistics, and logistic coverage. Supported risk, logistics, customer service, and distribution center teams in developing controls for each area.Risk and Fraud Prevention Analyst
8/1/2021 - 8/1/2022
Developed and implemented fraud prevention strategies within the platform, effectively addressing and mitigating fraudulent activities. Mastered the mediation of dispute cases between users and established practices to combat chargebacks, ensuring financial integrity and user trust. Engaged in the analysis, manipulation, and critical interpretation of operational data to identify trends and areas for improvement. Played a key role in designing projects and continuous improvement flows to enhance operational efficiency. Generated and presented comprehensive analytical reports on departmental themes to various levels of management, facilitating informed decision-making and strategic planning.Information Technology Assistant
10/1/2015 - 9/1/2019
Handled maintenance and infrastructure of the computer network, ensuring seamless operation and connectivity. Provided technical assistance and support to users for various IT solutions. Planned and implemented online advertising strategies, including the prospecting of new clients. Constructed and maintained Excel reports to track and analyze data. Developed proficiency in exploratory analysis, projections, and data visualization to inform strategic decisions.
Analysis and Development of Systems at Fatec Ipiranga Pastor Eneas Tognini
2015 - 2018Technical in Administration at State Technical School of São Paulo
2012 - 2013
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