Gabriel M.DevOps Engineer
Skills
This professional specializes in Information Security with substantial experience in major national organizations including Caixa Econômica Federal, Federal Police, Petrobras, Ministry of Justice, and the Court of Justice. Ongoing training and certifications are enhancing the expertise in security, particularly in vulnerability and threat analysis using SIEM tools such as QRadar, SOAR, Defender, and Azure Risk Users. As a Technical Leader, the role involves defining task responsibilities, participating in management or client meetings to discuss technical issues, setting service level agreements, ensuring the fulfillment of contractual indicators, overseeing team activities to meet client expectations, and training new employees. Additional experience includes serving as a Network Analyst at Caixa Econômica Federal's Network Management Center, where duties involved network monitoring and the configuration of switches and routers. Active in the IT field since 2013.
Network and Security Analyst
7/1/2021 - 5/1/2022
Implemented, managed, and configured monitoring systems for network assets and virtual machines using Zabbix and Grafana. Addressed customer support from project initiation to completion, including the migration of environments of varying complexities. Handled incidents, configured firewalls, created rules, and controlled content filters and access reports. Conducted client meetings to understand their needs and suggest operational improvements.Cyber Security Analyst
5/1/2022 - 4/1/2023
Developed technical documentation for operational procedures and awareness initiatives. Conducted critical assessments of information security services and components, identifying necessary updates or fixes and addressing them via service requests or changes. Utilized SIEM QRadar and SOAR for log analysis, management, and cyber incident response. Analyzed solution results, removed false positives, and communicated vulnerabilities to responsible teams. Managed and analyzed incidents leveraging Microsoft Azure AD Identity Protection, Multifactor Authentication, Azure Risk Users, Authentication Methods, along with implementing risk policies, conditional access, and access reviews.Remote Operation and Service Technician
1/1/2020 - 12/1/2021
Served as a Support Technician for contracts with the Federal Police, Ministry of Justice, and IGESDF. Developed and revised the knowledge base with new technical procedures to optimize service delivery. Utilized ticketing tools to record and manage incidents, ensuring timely response to client requests and analyzing the feasibility of demands to maintain environment availability. Managed Active Directory (AD) for user accounts, including access and identity management, assigning permissions, and resetting passwords. Configured and maintained antivirus, data loss prevention (DLP) solutions, and Symantec Endpoints. Executed operational procedures on operating systems such as installation, modification, configuration, verification, analysis, and the implementation of system programs. Facilitated processes for configuring digital certificates and multi-factor authentication (MFA).Junior Network Analyst
1/1/2019 - 12/1/2021
Performed analyses and configuration of network infrastructure environment. Configured Cisco VPN and VDI, and troubleshot VLAN interfaces and peers, including Cisco and Huawei routers. Conducted log checks and analysis on routers, focusing on routing protocols such as BGP and OSPF. Validated the operability of circuits for various entities including agencies, lotteries, and backbones. Managed incidents with operators and performed proactive monitoring of customer equipment and services using a monitoring tool. Logged incidents and drafted documentation to support the implementation of security policies.Support Analyst
1/1/2018 - 12/1/2019
Developed proficiency in the creation of technical documentation and procedures for a knowledge base, ensuring comprehensive and accessible resources for remote service operations. Utilized BMC Remedy (ITSM) for effective incident and request management, including tracking, recording, categorizing, resolving, and monitoring the lifecycle of incidents. Conducted thorough validation of system migrations and updates on a nationally used platform. Managed user accounts and access in Active Directory (AD) and administered Configuration Management Database (CMDB). Handled logical access management, user profile access, and identity system configurations. Configured antivirus and Data Loss Prevention (DLP) solutions using McAfee and Kaspersky, as well as digital certificates in compliance with ICP Brazil standards. Demonstrated expertise in managing and maintaining systems such as Office 365 and Exchange, and administered Windows Server environments from versions 2003 to 2016. Utilized Zabbix for network monitoring, enhanced with Grafana dashboards to provide comprehensive monitoring capabilities.Onsite Technical Support
1/1/2017 - 12/1/2017
Specialized in screening, classification, prioritization, escalation, and handling of 1st and 2nd level requests. Developed expertise in the creation of operational images for batch installation on new equipment and management of the Debian PXE Server. Maintained computers and printers and configured equipment on a local network. Conducted assembly and maintenance of computers, and managed account creation and maintenance in institutional systems. Demonstrated proficiency in account management in Active Directory (AD). Supported antivirus updates and excelled in the installation and configuration of computers.Support Assistant
1/1/2014 - 12/1/2016
Developed proficiency in assembling and configuring computers. Gained experience in formatting and installing operating systems in accordance with company policies. Built expertise in the installation and configuration of Microsoft Office programs and demonstrated skills in configuring printers.
Information Technology at UDF University Center
2017 - 2021
NSE 3 Network Security Associate at Fortinet
1/1/2021NSE 2 Network Security Associate at Fortinet
1/1/2021NSE 1 Network Security Associate at Fortinet
1/1/2021Cyber Security Foundation Professional Certificate - CSFPC™ at CertiProf
1/1/2021Cisco Certified Network Associate (CCNA) at Cisco
1/1/2021ISO/IEC 27001 Information Security Associate™ at SkillFront
1/1/2021Support Center Analyst - HDI SCA at HDI Brasil
1/1/2021Information Security Foundation ISO/IEC 27001 at EXIN
1/1/2021Cybersecurity Essentials at Cisco
1/1/2021Microsoft Technology Associate at Microsoft
1/1/2021PenTest Essentials at Itcerts Inc.
1/1/2021MD-100 Windows 10 at Microsoft
1/1/2021Ethical Hacking Essentials at Itcerts Inc.
1/1/2021Desktop Advanced Support Technician - HDI DAST at HDI Brasil
1/1/2021Computer Forensics Foundation (ISO/IEC 27037) v2 at Itcerts Inc.
1/1/2021Certified Cybersecurity Analyst at Itcerts Inc.
1/1/2021Microsoft Certified: Azure Fundamentals at Microsoft
1/1/2021Data Cabling System at Furukawa Electric Europe Limited
1/1/2020Scrum Foundation Professional Certificate at CertiProf
1/1/2020Lifelong Learning at CertiProf
1/1/2020DevOps Essentials Professional Certificate - DEPC® at CertiProf
1/1/2020Kanban Foundation KIKF™ at Kanban Institute
1/1/2020ITIL® Foundation at AXELOS Global Best Practice
4/1/2018Scrum Fundamentals Certified, SFC at SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)
1/1/2018
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