Giovane B.Data Engineer
Skills
Technology team manager with over eight years of experience in overseeing high-performance IT teams and projects. Focused on achieving results through a data-driven and strategic approach. Well-versed in conflict resolution and problem-solving, with a proactive and creative mindset. Committed to transparency and known for excellent communication and negotiation skills. Demonstrates proficiency in improving team performance utilizing KPIs and OKRs, effectively managing budgets (both CAPEX and OPEX), and recruiting and developing talent based on meritocracy. Seeks leadership positions involving coordination or management responsibilities.
Systems Development Coordinator
3/2/2020 - 5/2/2021
Led multidisciplinary squads to deliver digital transformation solutions, impacting over 1 million users across 7 courts in Brazil and 1 in Colombia within the justice sector. Demonstrated leadership through conducting 1-on-1s, feedback sessions, performance reviews, and team Professional Development Interviews (PDI). Utilized methodologies including PDCA, KPIs, OKRs, and mind mapping for daily management of both individual and team activities. Oversaw the definition of work strategies, processes, tools, and demand prioritization. Achieved significant organizational restructuring of the development team, transitioning from domain orientation to a Single Thread Leader (STL) framework.Systems Development Coordinator
2/2/2019 - 2/2/2020
Developed proficiency in OutSystems and .NET for the coordination of a team focused on vehicle tracking systems intended for internal ERP systems. Achieved advanced expertise in the management and creation of area goals and indicators, utilizing KPIs and OKRs to define strategy, work processes, team allocation, activities prioritization, and establishing a precise performance evaluation framework. Demonstrated achievements in people management through regular 1:1s, feedback sessions, and personal development initiatives.
Engaged in the development of APIs and provided extensive involvement in server and application monitoring. Managed development requirements, supported business strategy, and conducted maintenance and advanced support of mission-critical, high-availability applications. Efficiently handled service desk calls and improvement demands using JIRA, contributing to projects across various departments including Operations, Finance, Provider Management, Legal, Engineering, Rental Agencies, Insurers, Retail, and Corporate Clients.
Notable accomplishments include reducing SLA of tickets from 6 to 2 days, improving ticket delivery within SLA from 62% to over 90%, and successfully clearing the ticket backlog in December 2019. Received the International Innovation Award by OutSystems in recognition of these improvements.IT Architecture and Innovation Manager
4/2/2017 - 12/2/2017
Gained experience in the design of technological components, including platform development with AWS cloud infrastructure and the architecture of web, server, and mobile applications. Managed development demands and supported strategic business decision-making, taking responsibility for Innovation Management and Strategy. Demonstrated proficiency in managing results with goals and action plans utilizing the PDCA cycle. Successfully commenced operations for clients within a rapid 4-month timeframe.Coordinator of Innovation and Prototyping
6/2/2005 - 3/2/2017
Acquired extensive experience managing innovation processes using tools such as Business Model Canvas, Design Thinking, Value Proposition Canvas, and comprehensive Business Plans. Evaluated marketing and technology trends to execute effective planning for innovation projects, improve processes, conduct research, prospect clients, and validate tools and technological solutions. Responsible for organizing and leading innovation committees and related forums. Over three years of experience managing a development team focused on creating prototypes and proof of concept to quickly materialize innovations using new technologies and programming languages. Utilized management by goals, indicators, and action plans (PDCA) to achieve significant results, including the successful structuring of an innovation management plan and the development of approximately 40 MVPs within a year, enabling rapid validation of product and service concepts.
Analysis and Development of Systems at Braz Cubas University
2017 - 2021
Management 3.0 at Agilers / Management 3.0
2/2/2021Associate Tech Lead OutSystems 11 Certified at OutSystems
12/2/2020Scaled Scrum Master Certified at SCRUMstudy
1/2/2020
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