Giselle C.Scrum Master
Skills
Product Owner with 37 years of experience encompassing functional development, business analysis, enterprise management systems consulting, project management, process review, and training. Specializes in utilizing the Scrum framework for the past 11 years.
Business Process Analyst (freelancer)
12/1/2023 - Present
Developed expertise in understanding complex business needs and reviewing intricate processes related to customer acquisition, customer and leads registration, property appraisal, document analysis, document and image storage, and property reception and sales. Conducted thorough reviews of business goals and key performance indicators (KPIs) to align strategies effectively. Implemented the KANBAN methodology to optimize workflow efficiency and facilitate continuous improvement. Analyzed existing systems and proposed technological solutions to enhance operational effectiveness and streamline processes.Product Owner
3/1/2021 - 9/1/2023
Developed a comprehensive understanding of business needs to effectively build, maintain, and prioritize the product backlog. Participated actively in the construction of prototypes and functional flows, and managed the product roadmap in collaboration with clients. Conducted extensive refinement sessions for the product backlog and meticulously wrote user stories and BDD scenarios. Monitored development tasks, UX/UI processes, and the construction of detailed test plans. Contributed thoughtfully in brainstorming sessions and validated deliveries for digital banking projects. Promoted and implemented Kanban, Scrum framework, and Design Thinking methodologies to enhance project efficiency and outcomes. Utilized tools such as Jira, Confluence, Teams, Mobile Center, and Figma for project tracking, documentation, collaboration, testing, and design.Functional Consultant
6/1/2013 - 6/1/2020
Developed the Alltax tax system functionality, gathering comprehensive requirements and designing both the As-Is and To-Be models along with detailed Use Cases. Involved in prototyping and configuring the Alltax system specifically for PIS/COFINS assessment and generation of ancillary obligations including GISS and SPED. Gained significant experience working within the oil and industrial sectors, performing continuous improvement tests, and validating data migrated from SAP S/4 HANA. Actively contributed to brainstorming sessions and promoted the use of Kanban and the Scrum framework to enhance project management. Utilized tools such as Trello and Jira for task management and workflow optimization.Functional Analyst
1/1/2010 - 12/1/2012
Developed and implemented the System for Assessing Direct and Indirect Taxes, showcasing technical expertise in planning and development. Defined comprehensive test plans, ensuring all aspects of the system were thoroughly evaluated. Conducted rigorous acceptance testing to validate the system's functionality and performance. Performed extensive scenario research and data analysis using advanced SQL queries, contributing to the accuracy and integrity of the system. Managed non-conformities effectively, utilizing HP Quality Center to track and resolve issues, thus ensuring the system's reliability and efficiency.
Python Language Certificate at Udemy
2024 - 2024Project Management at Veiga de Almeida University
2013 - 2014Information Technology at Integrated Colleges Anglo Americano
1990 - 1993
Professional Product Owner I - PSPO I at Scrum.org
4/1/2024Professional SCRUM MASTER I - PSM I at Scrum.org
11/1/2020OKR Certified Professional at CertiProf
8/1/2020
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