Gleuberto K.

Data Analyst

Data Team Leader
11/1/2022 - 8/1/2023

Led a team of interns focused on data prospecting, ensuring effective oversight and strategic direction. Managed comprehensive event lists and created detailed Event Books to streamline event organization and information dissemination. Developed customer prospecting lists as a service, utilizing advanced techniques to identify and prioritize potential leads. Created and maintained various prospecting dashboards, providing valuable insights and tracking progress. Undertook database maintenance, ensuring data integrity and optimal performance. Demonstrated expertise in the creation and upkeep of dashboards using Power BI, enhancing data visualization and reporting capabilities. Managed a smart leads list, optimizing lead generation and conversion processes.

BI Analyst
6/1/2022 - 10/1/2022

Demonstrated proficiency in the analysis and creation of Business Intelligence (BI) systems with key performance indicators. Automated BI and indicator processes using RStudio, ensuring efficient and error-free data analysis. Conducted detailed planning analyses, providing critical insights for strategic decision-making. Offered reliable support to both team members and clients, facilitating smooth project execution. Modified contracts and updated registration data to maintain accurate and up-to-date information. Performed foundational research in SQL databases, contributing to data-driven analysis and reporting.

BackOffice Analyst (Quality Score Center)
3/1/2022 - 5/1/2022

Developed expertise in the analysis and creation of business intelligence (BI) indicators, and automated BI processes using RStudio. Executed detailed planning analysis to optimize workflows and outcomes. Provided support both to the internal team and external clients to ensure smooth operation and resolution of issues. Managed modifications of contracts and registration data efficiently. Conducted fundamental research and queries in SQL databases to support data-driven decision-making.

Collection Assistant
6/1/2021 - 3/1/2022

Developed expertise in customer collections and debt negotiation, demonstrating effective communication and negotiation skills. Gained proficiency in entering and managing invoices within financial systems. Acquired substantial experience in altering financial data and performing account reconciliations. Contributed to team success through collaborative problem-solving and streamlined financial operations.

Administrative Assistant
12/1/2020 - 6/1/2021

Developed expertise in customer and partner service management, including the preparation of proposals and commercial contracts. Gained skills in creating detailed reports for area management and effectively monitored customer service satisfaction and performance. Conducted in-depth analysis of climate surveys to assess and improve service quality. Provided support to attendants and collaborated closely with commercial and marketing management to enhance service delivery and customer engagement.

Stock Assistant
2/1/2018 - 11/1/2019

Gained expertise in managing stock operations, which included controlling both incoming and outgoing goods. Developed skills in stock control and inventory management, ensuring accurate tracking and timely updates. Enhanced proficiency in the issuance of invoices utilizing the Millennium System. Demonstrated adeptness in providing service to salespeople and carriers, including the handling of freight quotes and coordination to facilitate smooth logistic operations.

Administrative Assistant
10/1/2015 - 10/1/2016

Gained extensive experience in administrative functions, specifically in fleet management and financial assistance. Developed strong skills in creating and updating refueling spreadsheets, controlling motorcycle fuel, and monitoring mileage as well as costs of parts and fuels. Assisted in the hiring and termination processes of fleet employees, ensuring proper control of employee documentation and tracking uniforms and attendance rigorously. Provided support to the financial sector, contributing to broader organizational efficiency.

Management Processes at Fametro University Center
2020 - 2023

Data Analytics at Fametro University Center
2023 - 2025

Python from Beginner to Advanced at Udemy
5/1/2023

Yellow Belt at FM2S Educação e Consultoria
2/1/2022

Power BI at MJ Capacitações
2/1/2022

Project Management with Microsoft Teams at LinkedIn
10/1/2021

Foundations of Operational Excellence at LinkedIn
10/1/2021