Glória G.UX Designer
Skills
UX Design Specialist with six years of experience in research and prototyping using tools such as Figma, Sketch, and Adobe XD. Responsible for leading the full development cycle of digital products and services, focusing on user-centric methodologies from initial research to the final prototype. Demonstrates expertise in conducting both qualitative and quantitative research to understand user needs, identifying opportunities for enhancement. Additionally, provides UX writing services, ensuring clear and concise usability instructions that enhance the overall user experience. Well-versed in various research platforms and techniques including interviews, online surveys, and usability tests for effective user feedback collection. Collaborates extensively with developers and multidisciplinary teams to ensure the consistent implementation of design solutions, aligned with product requirements. Skilled in creating functional and aesthetically pleasing design solutions that fulfill user needs while adding business value. Proficient in information architecture, design sprints, design thinking, and agile methodologies. Fluent in Portuguese, with intermediate proficiency in English and basic skills in Spanish. Engaged in ongoing learning in Research & Innovation and expanding expertise in front-end programming.
Senior UX Analyst
3/1/2023 - 1/1/2024
Led the construction project aimed at developing a comprehensive application for Alloha's customer service needs. Integrated key functionalities such as bill payments, invoice duplicate requests, and Wi-Fi password changes, centralizing these services into a single user-friendly application. Coordinated the creation of a White Label application for a holding company with nine telecommunications companies operating in various regions of Brazil, ensuring uniform functionalities while adapting the design to the specific identities of each company.
Fully managed all stages of the project, from initial understanding of objectives to delivering the final prototype. Maintained continuous dialogue with stakeholders through frequent alignment meetings, ensuring that deliveries met the main project goals. Utilized advanced project management methodologies and tools to streamline processes and improve efficiency.
The project's launch resulted in a significant increase in the number of application downloads and a notable elevation in the invoice payment conversion rate through the app. Successfully implemented the application across all nine companies, significantly improving the app's ratings in evaluation stores. Developed technical proficiency in mobile application development, project management, and stakeholder communication, ensuring high-quality deliverables and user satisfaction.UX Designer
1/1/2022 - Present
Served as a UX Designer within the product team, focusing on optimizing user experience for digital products and services. Responsibilities included managing projects from inception to completion, encompassing initial user research, concept development, and delivery of final high-fidelity prototypes. Actively collaborated with development teams to oversee the implementation of design solutions, ensuring alignment with user needs and project requirements. Utilized design thinking methodologies and user-centered design principles. Gained proficiency in tools such as Sketch, Figma, Adobe XD, and InVision, while honing skills in wireframing, prototyping, and usability testing.UX Researcher
1/1/2019 - 1/1/2022
Responsible for conducting research within the Product team, demonstrating in-depth experience with various research methodologies including tests, interviews, persona development, user journey mapping, validation, prototyping, and affinity mapping. Successfully collaborated with the Design team to integrate research findings into product design and development. Familiarity with design thinking principles and user-centered design approaches played a crucial role in these tasks.UX Writer
1/1/2019 - 1/1/2022
Developed expertise in crafting and establishing the brand’s voice tone, ensuring consistency across all digital platforms. Managed and created text content for a range of digital services and products, tailored to engage diverse audiences. Facilitated effective communication channels, collaborating with doctors, clients, and patients to deliver clear and precise messaging.
Social Communication - Advertising and Propaganda at Senac University Center
2015 - 2018
Figma: Collaborative Design from Basic to Responsive Prototype at Udemy
2/1/2023User Experience and Design Thinking: User Experience in Business at Udemy
2/1/2023Information Architecture: From Research to Final Delivery at Udemy
1/1/2022UX Design from A to Z: Everything About User Experience at Udemy
1/1/2020UX Writing - Writing Experiences at Belas Artes
1/1/2019
Glória is available for hire
Hire Glória G.
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