Guilherme D.
IT Operations Specialist

Skills

Python

Guilherme is available for hire

All Howdy Candidates are vetted for skills and english proficiency.

Bio

A dedicated technical professional currently advancing their education in Systems Analysis and Development, demonstrating strong potential in user support. With hands-on experience as an IT Analyst, this individual is poised to deepen their expertise and elevate their career within the Information Technology sector.

Support Technician
12/1/2023 - Present

Achieved proficiency in providing comprehensive support for microcomputers, notebooks, and smartphones. Developed expertise in managing network infrastructure and telephony systems. Demonstrated strong capabilities in supporting and troubleshooting issues related to office suites and Power BI. Utilized skills to ensure seamless operations across multiple refinery locations, thereby contributing to the efficient functioning of technological systems and infrastructure.
Support Analyst
12/1/2022 - 12/1/2023

Provided comprehensive support for microcomputers, notebooks, smartphones, and network infrastructure within a major refinery. Demonstrated expertise in telephony systems and software applications, including the Office suite and Power BI. Ensured seamless integration and functionality across all areas of the refinery, showcasing proficiency in addressing a wide range of technical issues and maintaining optimal operational efficiency.
Audiovisual Technician
6/1/2020 - 12/1/2022

Gained significant experience in managing IT infrastructure, particularly in the context of supporting high-profile events. Developed proficiency in setting up and maintaining audio and video infrastructure for live broadcasts and videoconferences. Demonstrated expertise in handling various audio-visual equipment to ensure seamless event execution. Successfully supported a range of activities by ensuring that all technical requirements were met efficiently and reliably.