Heitor S.Back-end and Systems Engineer
Skills
A proactive professional dedicated to identifying opportunities for continuous improvement and innovation within their field, adept at automating and systematizing processes to enhance operational efficiency. Highly skilled in optimizing workflows that do not require human judgment, with a focus on streamlining and increasing overall productivity.
Senior Process Analyst
6/1/2021 - Present
Executed a global project focusing on the standardization and continuous improvement within the logistics sector. Enhanced process mapping, developed and reviewed documentation, conducted comprehensive training sessions, and established key performance indicators. Supported PDCA (Plan-Do-Check-Act) projects to ensure operational safety and boost productivity. Ensured compliance with internal and external standards, facilitating organic and sustainable growth of the logistics area. Spearheaded the implementation of Robotic Process Automation (RPA) to streamline and optimize logistics processes.Business Intelligence Analyst
2/1/2021 - 6/30/2021
Championed the execution of a process standardization project by creating comprehensive dashboards, measuring and monitoring key performance indicators (KPIs), and disseminating results effectively. Utilized a variety of analytical tools and frameworks to ensure accurate control of indicators and the successful implementation of standardized processes. Ensured the final product met defined expectations through rigorous evaluation and continuous feedback loops.Commercial Analyst
8/1/2019 - 2/28/2021
Specialized in the analysis of deviations under sales targets, utilizing advanced statistical techniques to identify patterns and areas for improvement. Developed a suite of tools designed for the follow-up of daily sales, leveraging data analytics frameworks to provide real-time insights and enhance decision-making processes. Provided support to the leadership team by preparing detailed reports and actionable recommendations based on data analysis, thus contributing to strategic initiatives and performance optimization. Demonstrated expertise in using BI tools such as Tableau, Power BI, and SQL for data visualization and extraction, ensuring accurate and timely reporting.Assistant
10/1/2018 - 8/31/2019
Developed expertise in monitoring vehicle deliveries, ensuring timely and efficient dispatch. Analyzed and reported non-compliance issues from partner carriers, identifying responsible parties and reporting operational failures. Conducted data analysis on carrier efficiency and target achievements, contributing to performance optimization. Sought out and implemented monitoring improvement options to enhance team workflow and efficiency.
Production Engineering at Barretos Educational Foundation University Center
2013 - 2019
Lean Six Sigma Green Belt (ICGB) at dnc.group
8/1/2021Advanced Minitab at dnc.group
6/1/2021Project Management Full Stack - PMF at dnc.group
6/1/2021Power BI at Hashtag Treinamentos
2/1/2021Process Mapping (BPMN) at Dinâmica Group
2/1/2021Scrum at SCRUMstudy - Accreditation Body for Scrum and Agile
2/1/2021SQL Language at DevMedia
2/1/2021
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