Jackson L.Back-end and Systems Engineer
Skills
Developer with over two years of experience in system adjustments, strategic planning, and the implementation of improvement projects based on Python, seeks new challenges. Holding a degree in Computer Science and a technical diploma in Information Technology, professional skills have been further enhanced through courses in Python Development, Full Stack Development, and PHP with MySQL. Experience spans roles from support analyst to BPMS support for process flow systems, now focusing on automation within the automation sector with Python. Key activities entail planning projects through flowcharts, class diagrams, and design documentation; developing applications using design patterns to create APIs and automations in Python; and conducting corrective and preventive maintenance of internal systems. Seeking opportunities to leverage these skills as a Backend Python Developer.
Junior Systems Analyst
2/1/2019 - Present
Developed proficiency in system development and incident response management at a Level 3 capacity, effectively resolving user requests within established technical procedures and deadlines. Gained extensive experience in corrective and preventive maintenance of systems, ensuring operational reliability and performance. Supported in the planning and implementation of system improvements, contributing to the enhancement of overall system efficiency and robustness.Information Technology Solutions
3/1/2016 - 2/1/2019
Developed and supported the implementation of task standards, ensuring operational consistency across the team. Contributed to employee training programs, enhancing workforce capabilities and performance. Assisted in the creation of detailed and comprehensive reports, facilitating informed decision-making. Improved system performance through meticulous analysis and optimization, leveraging technical knowledge to enhance efficiency and reliability.Information Technology
3/1/2014 - 3/1/2016
Developed extensive expertise in the repair and maintenance of microcomputers, cell phones, and tablets. Showcased strong skills in customer service through effectively managing and resolving client issues. Gained proficiency in opening support requests and providing external technical support. Utilized diagnostic tools and techniques to troubleshoot and repair diverse hardware and software issues. Leveraged knowledge of various operating systems and mobile platforms to ensure efficient device functionality and customer satisfaction.Apprentice
1/1/2011 - 12/1/2013
Analyzed, checked, and filed a variety of documents, forms, printouts, and reports. Ensured accuracy and consistency in documents, listings, and various materials. Contributed to the preparation of documents, reports, spreadsheets, and forms, demonstrating attention to detail and organizational skills.
Computer Science at Paulista University
2015 - 2018Computer Technician at Senac Ribeirão Preto
2013 - 2014Full Stack Developer at IGTI
2020 - 2021Python Developer at IGTI
2021 - 2021
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