Jean P.Data Engineer
Skills
Junior System Development Analyst with less than a year of experience, possessing skills in HTML, CSS, JavaScript, and React. Responsibilities include system maintenance, plugin integrations, API tasks, and the development and updating of user profiles using core web technologies. Actively pursuing opportunities for knowledge expansion and professional networking.
Systems Development Analyst
6/1/2021 - Present
Managed internal communications through email, phone calls, and chat, ensuring efficient resolution of inquiries and issues. Provided hardware maintenance for computers and laptops, ensuring optimal performance and longevity. Maintained operating systems, including Windows, Linux, and MacOS, by performing regular updates and troubleshooting. Handled the opening of internal calls and coordination with outsourced service providers to streamline processes. Administered the call system by overseeing integrations, updates, error corrections, and user registration to maintain seamless operations.IT Assistant
8/1/2019 - 9/1/2020
Facilitated effective internal communication through email, calls, and chat, ensuring seamless information flow within the organization. Executed maintenance on various hardware including computers and laptops, thereby ensuring reliable and efficient operation. Conducted comprehensive maintenance on multiple operating systems such as Windows, Linux, and MacOS to maintain system integrity and performance. Initiated internal calls and coordinated with outsourced service providers to resolve technical issues promptly. Engaged in system creation, contributing to the development and deployment of new systems to improve operational efficiency.IT Teacher Intern
1/1/2018 - 1/1/2019
Oversaw materials management and executed hardware maintenance for computers and laptops. Conducted maintenance and troubleshooting for various operating systems, including Windows, Linux, and MacOS. Managed software installations and updates. Provided technical support and assistance to teachers during free periods, ensuring minimal downtime and efficient workflow. Developed layout designs, enhancing operational efficiency and user experience.
Technologist in Information Technology Management at Anhaguera College
2016 - 2019
Planning and Project Management at Udemy
9/1/2021Information Security - How to Protect Yourself from Hackers at Udemy
7/1/2021Network Architecture at Udemy
5/1/2021Web Design Course at Udemy
2/1/2021ITIL V3 at PMG ACADEMY
5/1/2019
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