João K.Full-stack Product Engineer
Skills
An IT specialist with a focus on network computing, currently spearheads software development in the internet services sector. Possesses deep expertise in VoIP/STFC telephony systems and programming with a concentration on the Asterisk tool. Career began in technical support before advancing to a role dedicated to VoIP/STFC telephony, eventually transitioning to lead software development within the franchise domain. Recognized for a strong commitment to quality enhancement for small and medium-sized providers, demonstrating significant professional dedication and personal resilience.
Back-End Developer
6/1/2020 - Present
Served as the leader of the development department, focusing on developing software aimed at enhancing the service experience for franchises and their customers. Achieved proficiency in multiple programming languages, frameworks, and tools. Demonstrated expertise in designing and implementing scalable software solutions, ensuring high performance and reliability. Facilitated streamlined code maintenance through the utilization of version control systems and collaboration tools. Coordinated cross-functional teams to deliver projects on time, maintained quality standards, and continuously improved the development process.VoIP Network Technician
2/1/2016 - 5/1/2020
Developed proficiency in managing Linux servers using various monitoring platforms. Configured equipment and VoIP environments utilizing the Asterisk tool, while also developing dial plans and IVRs with AGI and AMI. Engaged in software development to manage processes related to STFC and VoIP telephony, honing skills in both systems administration and telecommunication technologies.Communications Technician
4/1/2014 - 1/1/2016
Operated as a Call Center technical support specialist, conducting network support activities for individual and corporate clients. Developed proficiency in configuring routers, VPNs, radios, and fiber optic clients, ensuring seamless network connectivity and troubleshooting technical issues efficiently.
Analysis and Development of Systems at Instituto Federal do Rio Grande do Norte (Federal Institute of Rio Grande do Norte)
2016 - 2018Information Technology Management at Estacio
2021 - 2023Network and Systems Administration at EEEP Maria Célia Pinheiro Falcão
2011 - 2013Leadership Development at Ana Cantarelli
2021 - 2021
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