Joel A.IT Operations Specialist
Skills
Bio
A technology enthusiast actively pursuing the advancement of knowledge and the exploration of emerging opportunities in the field.
IT Business Analyst
9/1/2019 - Present
Acquired expertise in leading and supporting small projects, ensuring effective monitoring and approvals. Gained proficiency in creating and auditing use cases and adeptly handling level 3 support calls. Demonstrated strong technical skills in data extraction utilizing SQL and PL/SQL, as well as executing ETL processes. Developed comprehensive reports to support data-driven decisions and enhance project outcomes.
Analysis and Development of Systems at Estacio
2018 - 2022
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