Jonathas D.UX Designer
Skills
Digital Product Specialist with twelve years of experience focused on SaaS and research and development projects. Expertise includes comprehensive services from research to user interface design. Experience involves working with notable organizations such as Samsung, Claro, and Alcatel Mobile, contributing significantly to enhancing product and design quality. Demonstrates a robust capability in project management and team leadership, overseeing design initiatives and guiding product designers. Notably, played a pivotal role in developing a signature experience platform facilitating over 20 million signed documents.
Product Design Lead
1/1/2021 - Present
Project Management expertise includes leading a team to articulate with stakeholders and implement strategic design solutions that addressed usability problems, ultimately simplifying authentication choices in document signing interfaces. Process Management involved identifying and rectifying biased solution demands for product designers by launching an investigation alongside design managers. This initiative resulted in the creation of a briefing process that enhanced stakeholder understanding and alignment, increased job satisfaction, reduced biases, and improved the assertiveness of deliveries.
In People Management, identified and addressed organizational climate issues by collaborating with fellow leaders. Efforts led to engagement initiatives, improved motivation, a better work climate, and the promotion of a feedback culture, yielding increased trust, work motivation, and productivity among employees within two weeks. Collaboration with Areas included conducting interviews with technology leadership to map and diagnose process misalignments between engineering, product, and design teams. This diagnosis facilitated better engagement among areas and resolved multiple dysfunctions within the processes.Product Designer Senior
9/1/2017 - 1/1/2021
Identified user problems in the electronic signature experience and collaborated with engineering to design a minimalist interface, prioritizing the most used functions. This improved interface garnered positive feedback from clients and users over a span of 6 years, reaching usage by 13% of the Brazilian population.
Worked alongside the Product Manager, Product Marketing Manager, and UX Writer on innovative authentication for signing using the bank payment system Pix, enhancing the brand's position as a pioneer in the segment. This strategic move resulted in media recognition and market acknowledgment for electronic signature and security solutions.
Addressed security challenges while maintaining user experience ease by designing authentications via email, handwritten signature, and facial photography, adhering to usability standards. This initiative led to increased engagement and adoption among over 10 available authentication solutions.
Collaborated with the engineering team to implement a new automation solution for creating, sending, and signing contracts, designing the interfaces for the new product. This project penetrated a new market niche and achieved high commercial representativeness.Product Designer (Mid-Level)
9/1/2017 - 9/1/2018
Designed a component library leveraging atomic design concepts, significantly enhancing interface construction efficiency for product designers. Addressed scalability issues in document management systems by redesigning the document storage and management interface, encompassing folders and permissions, through close collaboration with engineers and a product owner, ultimately leading to a high engagement and acquisition rate. Improved brand and product positioning by designing the website and developing its pages using WordPress CRM, empowering the marketing team to effectively generate new leads.UX/UI Designer
9/1/2016 - 8/1/2017
Designed a digital wallet application to enhance a telecommunications company's digital solutions ecosystem. Developed technical proficiency in mobile application development and integration with a range of digital systems. Employed advanced tools and frameworks to ensure robust, user-friendly interfaces and secure transaction processing. Contributed to the strategic expansion of the company's digital offerings through innovative solutions.UX/ UI Designer Pleno
6/1/2015 - 2/1/2016
Developed expertise in identifying usability issues alongside UX Designers in an e-commerce platform focused on security applications. Conducted thorough internal usability tests and effectively communicated critical findings to both technology and marketing teams. Successfully facilitated product improvements and elevated the importance of UX strategy in organizational discussions.Interaction Designer Junior
8/1/2013 - 5/1/2015
Gained expertise in mobile design, specifically focusing on Android and Samsung guidelines for smartphones. Conducted extensive interface design studies for digital wallets, contributing to the evolution of the Samsung Wallet. Designed the tablet version adaptation of the Guia Época São Paulo application, facilitating a collaboration between Samsung and a prominent Brazilian magazine.
User Experience (UX) Design at Fucapi
2008 - 2013User Experience and Service Design at Fucapi
2014 - 2015
Leadership in Design at Pulseme
6/1/2021Online Course in Product Discovery at Cursos PM3
5/1/2021Clicksign Leadership Academy at Clicksign
10/1/2020III Amazon Design Congress - Contributions of Interaction Design in a Digital Project at FUCAPI
3/1/2015UX Weekend at Mergo User Experience
2/1/2014Mobile Design Now - Designing Mobile Interfaces at Patoá
1/1/2013INdT MOBILE LABS - HACKATHON at INdT
12/1/2012INdT MOBILE LABS at INdT
12/1/2012
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