Luis F.
Project Manager

Skills

Luis is available for hire

All Howdy Candidates are vetted for skills and english proficiency.

Bio

An agility specialist and agile project management professional focused on customer satisfaction, with extensive experience in the creation and launch of diverse digital products. Expertise spans from simple to complex product development, underpinned by a strong command of agile methodologies and digital transformation strategies. Functions effectively as a delivery manager and agile coach, facilitating team planning, project sizing, training, and capacity building. Proven track record of contributing to multiple sectors such as banking, digital accounts, payment methods, personal credit, cards, accredited networks, logistics, retail, and manufacturing.

Course Instructor
2/1/1998 - 8/1/1999

Gained expertise in teaching comprehensive classes on Windows, Word, Excel, and PowerPoint, as well as computer maintenance courses. Developed substantial hands-on experience in performing maintenance on company machinery and managing network infrastructure effectively.
Software Developer
3/1/2004 - 7/1/2005

Successfully contributed to the development of internal bank systems utilizing ASP, Oracle, and DBase languages. Demonstrated technical expertise in ASP for server-side scripting and Oracle for robust database management. Utilized DBase languages to enhance data handling capabilities. Delivered effective solutions that optimized internal banking processes.
Software Developer
6/1/2001 - 3/1/2004

Developed an ERP system utilizing VB6 and C# .NET, showcasing strong programming skills in both languages. Demonstrated expertise in database modeling through the use of ERWin, ensuring efficient and effective database structures.
Computer Support Intern
8/1/1999 - 3/1/2001

Gained expertise in maintenance of computers and printers, ensuring optimal functionality and performance. Configured networks and applications, optimizing the setup for efficient operations. Provided comprehensive user support, addressing technical issues promptly and effectively.
Service Delivery Manager
5/1/2022 - Present

Responsible for mapping dependencies and risks among teams, actively supporting the removal of impediments from squads, and controlling delivery cadence from end to end, upstream to downstream. Monitored teams using metrics of efficiency, effectiveness, and quality. Implemented scaled agile frameworks (Flight Levels) and promoted agile practices across the organization. Provided support to Product Owners in prioritizing the backlog and led the launch of new digital products (MVPs). Facilitated various agile ceremonies to ensure smooth team operations and collaboration.
Agile Master
12/1/2021 - 5/1/2022

Managed development teams and actively supported squads in removing impediments. Supported Product Owners and Project Managers in backlog prioritization. Monitored team performance and quality through agile metrics, including Cumulative Flow Diagram, Burndown, Burnup, Histogram, Flow Control, Lead Time, and Cycle Time. Controlled the cadence of deliveries from end to end, from upstream to downstream. Possessed knowledge in scaled agility frameworks such as SAFe, Nexus, and LeSS. Utilized tools including Azure DevOps, Jira, Miro, Bizagi, and the Microsoft Office suite.
Agile Master
10/1/2018 - 1/1/2022

Managed development teams as a Scrum Master, supporting the control of delivery cadence from end to end, encompassing both upstream and downstream processes. Played a key role in spreading agile practices across various organizational spheres and promoting continuous improvement in development processes within squads. Facilitated numerous ceremonies, including Daily stand-ups, Backlog Refinement, Planning, Reviews, Retrospectives, Replenishments, Kaizen, and Dojo sessions. Ensured transparency of project status among clients, suppliers, and different business areas, fostering clear communication and alignment.
Business Analyst
7/1/2014 - 10/1/2018

Achieved expertise in defining business rules and processes, gathering and analyzing requirements from business users, and determining project scope. Successfully devised and implemented detailed delivery roadmaps, ensuring alignment with defined acceptance criteria. Closely monitored project progress in collaboration with development teams, effectively negotiating deliveries and deadlines to meet project milestones. Conducted thorough reviews of costs, budget, and schedules, maintaining financial and temporal efficiency. Prioritized demands and managed expectations through regular stakeholder engagement and communication.
Business Analyst
5/1/2012 - 7/1/2014

Analyzed and designed systems tailored to the logistics sector, ensuring seamless integration with external partners. Prepared business documents, elicited and validated requirements, and mapped processes using BPMN. Modeled relational databases and developed SQL queries to support the factory. Designed software solutions with a focus on web and mobile platforms, specifically data collection applications.
Systems Analyst
7/1/2010 - 1/1/2013

Analyzed and designed systems with a specialized focus on the manufacturing sector. Managed development teams and maintained communication with external clients to validate requirements, perform risk analysis, control project scope, manage demands, and approve deliverables. Planned and conducted business meetings to validate and align client expectations with system requirements.
Software Developer
7/1/2005 - 7/1/2010

Developed ERP systems using the native language of the tool, focusing on modules such as Purchasing, Accounts Receivable, Accounts Payable, Cash, Inventory, Billing, Credit, and Logistics. Conducted extensive requirement gathering with internal users to ensure comprehensive understanding of business needs. Engaged in database modeling and the development of web and desktop applications, along with creating detailed reports. Managed the publication of developed functionalities and maintained clear communication of project status with stakeholders.