Luisa T.UX Designer
Skills
UX Research professional with over four years of experience specializes in the intersection of design and user behavior. Known for strong communicative skills, creativity, and curiosity, has contributed to projects across diverse sectors, including entertainment, communication, education, finance, mobility, infrastructure, and social networking. Demonstrates strong experience in various research methodologies and excels in moderating interviews, ensuring a comprehensive approach to data collection. Focuses on translating insights into actionable strategies that drive the development of more intuitive and impactful products.
UX Researcher
3/1/2023 - 12/1/2023
Worked on projects for major entities in the communication, entertainment, beverages, and social media sectors. Specialize in conducting and moderating in-depth interviews utilizing agile research methodologies. Performed usability tests, competitive assessments, and user journey mapping to deliver a comprehensive understanding of user needs. These efforts facilitated the identification of opportunities for enhancing product design and functionality, leading to significant improvements in the Brazilian market for these companies and their products.UX Researcher
8/1/2020 - 6/1/2022
Participated in projects across diverse sectors including health, entertainment, education, mobility, infrastructure, financial institutions, insurance, and commerce. Developed and executed research plans utilizing both qualitative and quantitative methodologies, such as in-depth interviews, focus groups, usage diaries, workshops, surveys, and usability testing. Engaged in all phases of the research process, from initial kick-off meetings to moderating interviews, analyzing data, and delivering results and insights. Utilized tools like Figma, Monday, Miro, Trello, Notion, Zoom, and UseBerry to facilitate research activities and project management.UX Researcher - Category Management
1/1/2017 - 7/1/2018
Executed the planning and execution of research projects for various service categories on the GetNinjas platform. Focused on identifying gaps and areas for improvement in the experiences of both professionals and end customers. Utilized a variety of methodologies including in-depth interviews, usability tests, focus groups, and survey applications. Managed processes efficiently using tools such as Trello, SurveyMonkey, and Intercom.
Architecture and Urbanism at City School - Faculty of Architecture and Urbanism
2020 - 2025Social Work at Pontifical Catholic University of São Paulo
2016 - 2018Design at Tera
2020 - 2020
UX Metrics at PunkMetrics
10/1/2020User Experience Design at Tera
1/1/2020Emotional Intelligence at Escola Conquer
1/1/2020
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