Marcelo F.DevOps Engineer
Skills
IT professional possessing nine years of comprehensive experience and a robust foundation in information technology. Continuously driven by the pursuit of advanced learning and professional growth, seeks to apply established expertise to foster organizational success while embracing opportunities for skill enhancement and technical proficiency development.
Technical Support
11/1/2014 - 6/1/2021
Oversaw the operation of infrastructure, local network, and company computers. Provided technical support to internal staff and end customers, including the installation and configuration of the Promob system. Facilitated the implementation of orders in the company's web system.Mid-level Infrastructure Analyst
6/1/2021 - Present
Developed proficiency in monitoring systems using Zabbix and Grafana. Managed both Windows and Linux servers, ensuring robust and secure operations. Oversaw backup processes utilizing Veeam to ensure data integrity and recovery. Gained extensive experience with VMware for virtualized environments. Demonstrated expertise in managing Office 365 and Microsoft Azure services. Created and maintained automation scripts using PowerShell to streamline administrative tasks. Provided comprehensive support for network services to maintain seamless connectivity and system performance.Technician, Technical Support
10/1/2019 - 6/1/2021
Specialized in executing technical interventions for the restoration of non-functional equipment. Expertise includes conducting hardware and software tests based on established technical guidelines. Responsible for producing detailed technical records and initiating procedures for replacement, refund, or cancellation, while ensuring thorough case monitoring until resolution. Proficient in client communication through phone and email correspondence.
Computer Networks at UniRitter
2021 - 2024
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