Marco V.Data Engineer
Skills
Management and coordination of software and infrastructure teams, with a progressive professional trajectory within multinational industrial and financial institutions. Responsibilities include the design, architecture, planning, and implementation of projects in collaboration with global support, infrastructure, quality assurance, and development teams. Ensuring high standards of availability, performance, and security for all software infrastructure components, including cloud services, virtualization, servers, storage solutions, disaster recovery, backups, dealerboard trading rooms, and telephony voice recorders, are fundamental aspects of the role.
Proficient in troubleshooting and conducting technical root cause analyses for performance issues, and skilled in workload allocation and project design. Experience collaborating with software architects and developers to define cloud architecture, leveraging extensive knowledge of Azure and AWS platforms.
Familiar with IT governance and controls, using tools such as Jira, Confluence, ServiceNow, G3 Nexus, and GIT. Practical experience spans Windows and Unix environments, including SQL Server, Oracle, Control-M, MQ, Jira, G3 Nexus, ServiceNow, Splunk, and Web applications. Knowledgeable in the SAFe agile framework, particularly within Google Cloud Platform (GCP) environments, and skilled in ITIL methodologies covering change, incident, and problem management.
Also versed in PMI Project Management, Prince2 agile methodology, Lean, Scrum, and Six Sigma at the green belt level. Management of key performance indicators (KPIs) to ensure system operability and performance is a core competency. Additionally, possesses a comprehensive understanding of banking and trading products, including derivatives, fixed income, futures exchanges, and treasury markets.
Systems Coordinator
5/1/2022 - 11/1/2023
Managed and coordinated the Systems and Infrastructure area with roles as a Product Manager and Product Owner. Facilitated communication and collaboration between internal and external IT teams, global development and business teams, SQA (testing), and stakeholders, ensuring effectiveness through regular meetings such as dailies, 1:1s, and sprints. Proficient in supplier management concerning services and allocations, alongside managing OPEX/CAPEX budgets. Displayed expertise in various agile methodologies, including Scrum, Lean, and Kanban, and actively participated in their associated ceremonies.
Oversaw project and product management, making informed decisions on sprint prioritization according to business needs and company strategy. Conducted thorough analysis of acceptance criteria to align with business expectations and demonstrated the ability to map dependencies between teams to manage end-to-end development processes effectively. Managed team backlogs and exemplified strong analytical capabilities along with clear and objective communication skills to engage with diverse stakeholders.
Demonstrated a strong commitment to problem-solving by identifying root causes and transforming ideas into practical solutions. Experienced in managing teams within matrix structures and proficient in creating and managing KPIs to ensure optimal system operability and performance. Possessed in-depth knowledge of banking products, including derivatives, fixed income, futures, forex, and treasury markets.Systems Coordinator
1/1/2017 - 5/1/2022
Demonstrated expertise in managing teams during multiple phases, including migration, support, and implementation of customizations for HR Systems (HCM systems). Led the systems team during a significant migration from Senior HCM to SAP HCM, ensuring seamless transition and continuity of operations. Utilized Agile methodologies to drive Continuous Integration and Continuous Delivery (CI/CD), achieving optimal delivery outcomes.
Fostered clear communication with internal and external clients, ensuring consistent updates on operational status. Spearheaded the creation and enhancement of processes, leading to improved operational efficiencies and application support. Oversaw the structuring and scaling of teams, adapting to dynamically changing requirements and enhancing performance indicators.
Developed and managed Key Performance Indicators (KPIs) to guarantee system operability and performance. Conducted regular meetings to monitor sprint compliance, manage IT teams' backlogs, and ensure alignment with project goals. This role notably included the use of Agile frameworks, SAP HCM, and CI/CD, facilitating efficient team operations and project delivery.Senior Systems Specialist
12/1/2013 - 9/1/2017
Gained expertise in VIP bilingual support, particularly regarding Siemens systems and hardware. Successfully migrated from the LG System (formerly FPw) to the HCM TOTVS - Datasul system. Customized Protheus ERP using the ADVPL language, employing relational databases like Oracle (SQL Developer/PL SQL), MySQL (MySQL Workbench 6.3+), and SQL Server for efficient data handling.
Developed advanced skills in data analysis, including the creation of complex queries, procedures, views, and jobs. Demonstrated proficiency in report development using Power BI and mobile platforms, maintaining data integrity and visualization. Leveraged Slice Business Intelligence (BI) tools for comprehensive data analysis.
Utilized Python for various developmental tasks. Applied business process management (BPM) using Next BPMS and mobile applications, showcasing abilities in modeling forms and processes effectively.Senior Systems Analyst
1/1/2010 - 12/1/2013
Acted as Technical Leader for teams specializing in systems, ensuring ERP support for products and systems including Protheus ERP Management and TOTVS Datasul ERP Management. Responsibilities included coordination of development and customization teams for products and ERP systems, as well as management of the ADVPL development team. Demonstrated expertise in handling complex ERP solutions, driving team collaboration, and delivering tailored software customizations to meet specific client needs.
Computer Engineering at FMU
2020 - 2024Computational Applied Mathematics at University of São Paulo
2013 - 2017
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