Mirhay P.Product Manager
Skills
A graduate in Systems Analysis and Development with an MBA in Strategic Business Process Management, possessing over six years of experience in digital products with a focus on innovation and digital transformation. Demonstrates a strong capability in leading high-performance teams dedicated to delivering value. Currently managing services as a Project Manager for a new application, emphasizing process optimization and ensuring continuous customer satisfaction.
Senior Product Manager
12/1/2022 - Present
Served as Product Manager for two squads within the Services tribe. Prioritized and executed the backlog while conducting comprehensive discovery and research with users. Focused on ensuring seamless user journeys and operational effectiveness, thereby generating substantial value for the business. Made informed decisions grounded in research, product metrics, and data analysis. Managed the product's KPIs and metrics to track performance and success. Oversaw the full end-to-end functionality of the product, ensuring it met all specified requirements and expectations.Senior Product Manager
8/1/2021 - 12/1/2022
Served as Financial Services Product Manager, overseeing squads specializing in Accounts Payable, Accounts Receivable, and Invoices. Prioritized and executed the backlog for the Financial Services area while managing KPIs and metrics to ensure product performance. Conducted both qualitative and quantitative studies, applying A/B tests to analyze product data accurately for strategic decision-making. Established goals and closely monitored key results, producing detailed reports for senior management and structuring a comprehensive roadmap.Senior Product Manager
5/1/2018 - 8/1/2021
Product Manager for the Cards area, responsible for developing the product roadmap aligned with corporate strategy. Managed relationships with networks, processors, and stakeholders, conducting product discovery to formulate a clear product vision. Collaborated in the conception, interface design, and user journey alongside the UX team. Coordinated with the marketing team to devise product promotion strategies and identified gaps in product penetration to develop new strategic approaches.Business Analyst
8/1/2016 - 5/1/2018
Mapped and defined comprehensive testing processes, developing detailed test cases and plans, and generating error reports using industry-standard tools. Expertise in raising, validating, and executing product requirements to ensure accurate and efficient workflow within the testing phase.Systems Analyst | Test Analyst
10/1/2011 - 8/1/2016
Led the quality team while formulating testing strategies based on agile methodologies. Presented weekly delivery progress to stakeholders and continuously monitored development progress through daily meetings. Supported the team in mitigating impacts on delivery. Developed experience through working on projects for various clients including financial institutions and educational organizations.
Analysis and Development of Systems at Una University Center
2011 - 2013MBA in Strategic Business Process Management at Pontifical Catholic University of Minas Gerais
2017 - 2018
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