Munir C.

Business Operations Specialist

Systems and Business Analyst
2/1/2019 - Present

Specialized in specifying requirements and modeling databases for new computer systems. Provided essential support and coordination during Sprint planning, while effectively monitoring and prioritizing project backlogs. Developed critical performance metrics for development teams and translated requirements into well-defined User Stories. Applied Agile Methodologies consistently across IT teams to optimize project workflows. Created detailed prototypes and scopes for application development, and efficiently issued database reports using SQL queries. Maintained meticulous versioning of documentation, artifacts, and codes, ensuring robust control and clarity of system requirements and user areas. Utilized Use Case Modeling with UML for accurate project specifications. Practiced IT Quality and Governance following MPS.Br standards. Planned and diligently monitored deadlines and schedules, managing contracts with outsourcing service providers to ensure seamless project execution.

Systems Analyst
2/1/2018 - 2/28/2019

Provided technical support for systems development using PowerBuilder (SAP). Played a key role in supporting and coordinating Sprint planning, and facilitated the implementation of the Scrum Framework in development sectors. Conducted requirement and business analysis, as well as planning and monitoring of deadlines and schedules. Utilized UML for modeling cases and ensured diligent monitoring of product backlogs. Engaged in the prototyping of applications while adhering to IT Quality and Governance standards according to MPS-Br. Developed continuous project monitoring documentation and maintained stringent quality control over software and documentation.

Systems Analyst
9/1/2014 - 2/28/2017

Conducted comprehensive surveys and analyses of requirements and business needs. Planned and monitored project deadlines and schedules to ensure timely delivery. Managed documentation to comply with MPS.BR Level G quality standards. Employed various tools and methodologies to organize processes effectively. Utilized UML for use case modeling and performed database modeling. Carried out maintenance on SQL Server databases and developed routines and procedures within SQL Server. Developed applications and systems using .NET (C#), ASP.NET, Windows Mobile, and ExtJs. Provided customer support to address and resolve issues promptly.

Information Systems Intern
5/1/2012 - 5/31/2014

Gathered requirements and performed business analysis to understand the needs and objectives of stakeholders. Functioned as a Systems Analyst specializing in Oracle EBS ERP for Finance and Supplies, and TOTVS11 ERP (formerly DATASUL). Managed service requests efficiently using Oracle supplier systems. Spearheaded the requirements gathering, analysis, and implementation of the Workflow tool (ZURI) tailored for the Projects, Billing, and Health, Medicine, and Safety (SMS) sectors. Oversaw small-scale projects from inception to completion, ensuring they met predefined objectives. Developed and maintained PL/SQL procedures for managing ZURI Management Reports, as well as constructed SQL queries for automated report generation using DBI and Oracle XML Publisher. Conducted regular maintenance of administrative systems to ensure their seamless functionality. Demonstrated technical proficiency in various programming languages, including PL/SQL, Java WEB, Java OAF, PHP, and ASP. Acquired extensive knowledge in Oracle EBS (Finance and Supplies), BaaN, Oracle OAF, and DBI.

Information Technology at Methodist University Granbery
2010 - 2014

Project Management at Unopar Anhanguera College
2022 - 2023