Paulo A.Full-stack Product Engineer
Skills
Technology professional with over six years of experience in web and mobile development, specializing in the creation of innovative solutions using forefront technologies. Extensive expertise in developing scalable and efficient server-side applications with Node.js, coupled with a specialization in crafting interactive and responsive user interfaces through ReactJS and Next.js for contemporary web development. Additionally, proficient in developing native mobile applications for iOS and Android using React Native, ensuring a consistent and high-quality user experience. Committed to continuous improvement, applying best development practices, and staying abreast of the latest technological trends. Flourishes in agile and collaborative environments, motivated to engage in innovative challenges and dynamic teamwork. Dedicated to contributing to impactful projects at the convergence of web and mobile development.
React Developer
8/1/2022 - Present
Specialized in web application development utilizing ReactJs, demonstrating expertise in building dynamic, responsive interfaces. Developed robust applications incorporating state management libraries like Redux and MobX. Leveraged modern JavaScript (ES6+) features for efficient coding practices and utilized tools such as Webpack for module bundling. Implemented RESTful APIs and GraphQL for efficient data fetching and server communication. Ensured code quality and maintainability through the application of ESLint and Prettier, and conducted unit and integration testing with Jest and Enzyme. Engaged in version control and collaborative development using Git and GitHub. Streamlined deployments and continuous integration with platforms like Jenkins and Docker, facilitating automated and reliable workflows.Full Stack Developer
2/1/2022 - Present
Specialized in API development utilizing Node.js, ensuring efficient and scalable server-side operations. Developed complex web applications using React, focusing on creating dynamic and responsive user interfaces. Demonstrated expertise in building and maintaining mobile applications with React Native, delivering high-performance cross-platform solutions.React Developer
12/1/2021 - 8/1/2022
Gained significant expertise in front-end web development, utilizing technologies such as ReactJS and NextJS. Developed advanced skills in styling with Tailwind CSS and implemented robust type-checking using TypeScript. Leveraged the Context API to manage state efficiently across applications, enhancing the performance and user experience.freelancer
1/1/2019 - Present
Developed proficiency in web and mobile application development, utilizing modern technologies and frameworks. Gained extensive experience in JavaScript and front-end frameworks such as Vue.js and React Native for mobile applications. Worked with backend technologies including Node.js and Express.js, and demonstrated skills in database management using PostgreSQL and MongoDB. Ensured seamless version control and collaborative code maintenance with Git. Leveraged cloud services and deployed applications on platforms such as AWS and Heroku. Prioritized best practices in software development, ensuring responsive and cross-platform compatible interfaces, as well as optimized performance and user experience.Information Technology Development Coordinator
5/2/2018 - 6/1/2021
Maintained web applications, leading to the development of expertise in PHP and MySQL. Gained substantial hands-on experience with frontend technologies including HTML, CSS, and JavaScript. Utilized frameworks and libraries such as React and Angular to enhance user interfaces. Employed RESTful APIs to facilitate robust client-server interactions. Implemented version control strategies using Git, ensuring seamless collaboration and code integrity. Achieved proficiency in debugging and optimizing application performance, prioritizing scalable and efficient code. Automated testing processes with tools like Jasmine and Jest to enhance reliability and reduce manual effort.Support Analyst
2/2/2017 - 8/2/2017
Gained extensive experience in delivering exceptional customer support services in a fast-paced environment. Developed proficiency in utilizing CRM tools such as Salesforce and Zendesk for tracking and resolving customer inquiries efficiently. Demonstrated advanced problem-solving skills by diagnosing and troubleshooting issues with various software products, ensuring timely resolution and customer satisfaction. Played a key role in improving support workflows and reducing ticket resolution times by implementing best practices and automation tools. Acquired technical knowledge of Windows, macOS, and various mobile operating systems, which facilitated effective cross-platform support. Excelled in communication, ensuring clear and empathetic interactions with customers through multiple channels including phone, email, and live chat. Proven ability to handle escalations and manage difficult situations, maintaining professionalism and composure under pressure. Contributed to knowledge base content, creating articles and guides to aid customers in self-solving common issues. Collaborated closely with product development teams to provide feedback and assist in the enhancement of software features based on customer insights and recurring issues.Intern
10/2/2015 - 2/2/2017
Developed proficiency in managing computer systems and local area networks. Demonstrated expertise in troubleshooting hardware and software issues, ensuring smooth and efficient IT operations. Utilized tools such as Windows Server, Active Directory, and various networking equipment to maintain high levels of performance and reliability. Implemented network security measures and performed regular system updates to prevent vulnerabilities. Consistently ensured optimal network connectivity and hardware functionality through systematic maintenance.Telemarketing Operator
2/2/2015 - 9/2/2015
Excelled in providing customer service and resolving issues for telecommunications users. Developed expertise in troubleshooting and technical support within the telecommunications sector. Utilized CRM software to manage customer interactions efficiently, ensuring a seamless and satisfactory service experience. Enhanced skills in conflict resolution, problem-solving, and effective communication to address and resolve user concerns in a timely manner. Achieved high customer satisfaction ratings through adept problem-solving and dedicated support.Intern
8/2/2012 - 12/2/2012
Completed a compulsory internship at a Federal Institute of Education, Science and Technology, specializing in the Maintenance and Support in Computers technical course. Responsibilities included comprehensive maintenance of computer labs, ensuring systems were running efficiently and minimizing downtime. Developed technical proficiency in diagnosing hardware and software issues, performing repairs, and conducting routine system updates and configurations. Gained hands-on experience with various operating systems and software installations, as well as network troubleshooting. Demonstrated an ability to manage and prioritize multiple technical tasks simultaneously, adhering to quality standards and timelines. Built skills in collaborating with technical and non-technical staff to ensure the smooth operation of IT resources and delivered effective user support and training during the internship.
Computer Science at Pontifical Catholic University of Goiás
2013 - 2018Technical in Maintenance and Computer Support at Federal Institute of Goiás (IFG)
2009 - 2012GoStack at Rocketseat
2020 - 2020Computer Programming - Specific Applications at College of Paraíso do Norte - FAPAN
2019 - 2019
Complete Web Design at Origamid
10/2/2020BootCamp GoStack at Rocketseat
7/2/2020Bootcamp LaunchBase at Rocketseat
7/2/2020
Paulo is available for hire
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