Paulo M.Front-end UX Engineer
Skills
Technical Support Specialist with extensive experience in the educational sector, holding a degree in Systems Analysis and Development. Demonstrates proficiency in multiple programming languages. Experience includes personal projects such as website and application development.
Mid-Level Project Analyst
8/1/2023 - Present
Structured projects using Work Breakdown Structure (WBS) and agile methodologies. Utilized the JIRA tool for incident creation and monitoring related to support and projects. Developed and executed end-to-end (E2E) tests using Cypress, along with manual black-box testing. Conducted manual API testing via Postman. Supervised and guided an intern by assigning tasks and providing regular feedback to maintain deadlines and quality standards. Planned and conducted an internal workshop on the automated testing framework Cypress for the QA, projects, and business teams, covering basic and intermediate concepts.Junior Project Analyst
11/1/2021 - 8/1/2023
Developed expertise in creating and executing End-to-End tests using Cypress and manual black-box testing. Crafted scripts for system adjustments and to aid in testing processes. Structured projects effectively utilizing Work Breakdown Structure (WBS) and agile methodologies.Intern - Project Analyst
2/1/2021 - 11/1/2021
Gained expertise in analyzing and resolving system-related queries by developing SQL scripts for issue resolution or escalating to the development team. Proficient in preparing and executing test scripts for platform improvements and adjustments. Facilitated the creation of issues for system enhancement packages and effectively monitored the approval and deployment of these packages to production.Internship - Infrastructure
3/1/2017 - 12/1/2017
Provided support to teachers and students in computer labs, ensuring smooth operation and addressing any technical issues promptly. Demonstrated technical expertise in maintaining hardware, software, and networks to prevent and repair technical failures, thereby enhancing the efficiency of work processes. Skills developed include troubleshooting, system maintenance, and network management.
Systems Development Technician at FITO - Osasco Technological Institute Foundation
2016 - 2019Internet Computing at UNIDOM - BOSCO UNIVERSITY CENTER
2021 - 2023
Product Management Training at Alura
9/1/2022Cypress: E2E Test Automation at Unknown Institution
7/1/2022JavaScript: Programming Object Orientation at Alura
10/1/2021WordPress: Sites with Elementor at Alura
8/1/2021Quality Assurance Fundamentals: TestPlan and Best Practices at Alura
8/1/2021
Paulo is available for hire
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