Rafael R.Data Engineer
Skills
A seasoned Technology Consultant with over a decade of experience across various sectors, including marketing, CRM, e-learning, and product/service development, demonstrating a robust background in project ideation, data structure formulation, and analysis of requirements and objectives. Key competencies include the enhancement and integration of existing projects, development of Crawlers and Webhooks for data collection, deployment of services on Azure Functions, and adeptness in ETL processes and Data Analytics for managing and processing data flows. Expertise extends to presenting data through comprehensive dashboards using platforms such as PowerBI and Metabase, automation of tests using Cypress, integration management with Jenkins, and the implementation of KPIs and segmentation plans.
Educational credentials include advanced studies in web development and database management, supplemented by postgraduate qualifications in algorithms and data structures to enhance programming expertise, logical application, and optimization of solutions. Certifications in Green IT, ISO 20001 IT Service Management, and from the Linux Professional Institute underline a commitment to sustainable and efficient quality in technology services.
Dedicated to providing valuable data solutions, there is a strong focus on employing innovative technology combined with creativity. With a passion for continuous learning, the objective is to explore new tools and methodologies while sharing insights with colleagues and students. Keeping abreast of industry trends and best practices ensures readiness to engage in innovative challenges.
Technology Consultant
10/1/2019 - 1/1/2023
Participated in projects from their inception, handling data structure, analyzing requirements and objectives, and performing integrations and improvements of existing projects. Developed Crawlers and Webhooks for efficient data collection, deployed services on Azure Functions, and managed data flows and processing using ETL and Data Analytics (DW). Utilized Pentaho Data Integration (PDI) for ETL development and organized project workflows using Jenkins among other integrations. Created automated tests with Cypress and designed dashboards and visualizations in PowerBI and Metabase. Produced documentation and managed code repositories on GitHub. Administered and maintained databases including SQL Server and MySQL, and automated various processes using Microsoft Power Automate.TI - IT (Information Technology)
DBA - Database Administrator
DBM - Database Manager
9/1/2015 - 10/1/2019
Focused on enhancing customer experience and brand relevance, emphasizing value creation through strategic, creative, and data-driven approaches. Developed expertise in marketing automation, CRM, and data services, employing lead management methods to optimize customer engagement. Proficient in monitoring, managing, and maintaining data quality, as well as planning and implementing KPIs to measure performance. Demonstrated capability in executing segmentation plans aligned with brand strategies, performing data extraction and processing, and implementing backups and recovery plans along with query optimization. Evaluated and optimized the effectiveness of marketing campaigns by raising insights and recommendations for continuous improvement.Project Manager and Project Manager
9/1/2012 - 12/1/2014
Specialized in digital business projects focusing on Customer Experience and Business Performance of smart services and multi-channel solutions. Developed proficiency in project planning, monitoring progress, and managing project evolution. Honed risk management skills to minimize impacts on deliveries, ensuring projects stay on track. Established and maintained relationships with clients and third parties, facilitating smooth communication and collaboration. Demonstrated ability in task delegation by aligning requirements, roles, skills, and experiences. Conducted regular meetings with clients, third parties, and team members to monitor project status and progress. Generated comprehensive status reports analyzing relevant project information. Evaluated project completions to identify elements of success and areas for improvement, ensuring continuous enhancement of processes and deliverables.Project Manager and Project Manager
6/1/2011 - 10/1/2012
Developed expertise in e-learning project management, supporting creation and development teams. Identified key areas for evolution in content development and learning/experience methods, facilitating the creation of project phases and cycles. Utilized planning tools to monitor activities and progress, ensuring adherence to timelines. Conducted Quality Assurance (QA) throughout the development process. Translated needs and functional specifications into detailed course materials. Demonstrated capacity to plan and manage multiple projects concurrently.Applications and Projects Analyst II
12/1/2008 - 5/1/2011
Managed and planned software and infrastructure projects, including risk analysis and resource allocation. Monitored project activities and maintained productive relationships with internal teams and clients. Created detailed documentation such as functional specifications, commercial proposals, status reports, and schedules. Developed scenarios and proposals to optimize projects, personnel, and costs, while also formulating action and contingency plans. Modeled databases, developed procedures, and executed SQL Server 2005 queries. Worked on systems integration, specifically for CRM platforms, front ends, and dialers for call centers. Performed capacity analysis for forecasting and developed performance indicators to ensure productivity and compliance with client SLAs.Planning Coordinator
1/1/2007 - 12/1/2008
Developed proficiency in the creation of financial reports and analysis of customer portfolios for collections. Demonstrated expertise in database modeling, procedure development, and crafting SQL queries using SQL Server 2005. Managed integration between various systems, including CRM platforms, front-end applications, and dialers for call center operations. Performed capacity sizing and analysis for accurate forecasting. Excelled in developing and analyzing productivity indicators, ensuring compliance with customer Service Level Agreements (SLAs).
Web Development at University Center July Ninth
2001 - 2003Data Science at University Center July Ninth
2019 - 2021Data Science at Postgraduate Specialization - Algorithms and Data Structures
2022 - 2022Can you please specify what AIC stands for or the language it's in? This will help me provide a more accurate translation or response. at International Academy of Cinema
2013 - 2013
LPI - LE-1 at Linux Professional Institute
10/1/2019IT Service Management Foundation based on ISO/IEC 20000 at EXIM
1/1/2015Green IT Citizen at EXIM
1/1/2014
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