Ricardo K.

Data Analyst

Power BI Data Analyst
1/1/2020 - Present

Developed expertise in data extraction using Python, alongside advanced skills in creating comprehensive reports via Power BI. Managed the overall Power BI environment, handling user and workspace management for approximately 1,450 Power BI Free or Pro license users within a Power BI P3 environment. Acquired proficiency in requirements gathering and report creation, ensuring tailored solutions for diverse needs. Contributed to application development through Microsoft Power Apps.

Systems Analyst
2/28/2014 - 10/31/2020

Developed and implemented SharePoint solutions utilizing Nintex for workflow automation, optimizing document management and collaboration. Created comprehensive and interactive reports using Power BI to facilitate data-driven decision-making. Designed and deployed custom applications through Microsoft Power Apps, enhancing productivity and streamlining business processes.

Infrastructure Analyst
7/31/2013 - 1/31/2014

Acquired deep technical expertise in cloud infrastructure management, specializing in platforms such as AWS and Azure. Executed advanced scripting and automation tasks using Bash and PowerShell. Demonstrated proficiency in configuration management tools like Ansible and Puppet to ensure efficient deployment and management of resources. Strengthened skills in monitoring and logging through the use of Prometheus and ELK stack, ensuring system reliability and performance. Implemented CI/CD pipelines using Jenkins and GitLab, streamlining development processes and enhancing deployment speed. Involved in robust security practices, employing tools such as AWS Shield and Azure Security Center to safeguard infrastructure. Enhanced databases' performance and stability by leveraging MySQL and PostgreSQL. Ensured consistent high-quality code and configurations through collaborative maintenance utilizing Git and Bitbucket.

Support Analyst
9/30/2010 - 5/31/2013

In a family office environment, developed a broad technical skill set supporting various IT needs. Gained proficiency in troubleshooting and resolving computer issues, ensuring seamless operations for end-users. Demonstrated expertise in hardware maintenance and repair, including the provision of on-site support for printer repairs, even extending to the family’s vacation home. Utilized a variety of tools to diagnose and fix technical problems promptly. Played a crucial role in maintaining the reliability and performance of the office’s IT infrastructure, contributing significantly to uninterrupted business processes.

Information Technology at Pontifical Catholic University of Rio de Janeiro
2001 - 2006

Fundamentals of Quantitative Modeling at Coursera
8/31/2023

Data Wrangling, Analysis and AB Testing with SQL at Coursera
8/31/2023

SQL for Data Science at Coursera
8/31/2023

Power BI Data Analyst - Microsoft at Microsoft
6/1/2022