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Ricardo U.
Scrum Master

Skills

Microsoft Sql Server

Ricardo is available for hire

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Bio

A Scrum Master with four years of experience, distinguished for providing comprehensive support to teams and adept at coordinating diverse projects with an assertive and goal-oriented approach.

  • Agile Master
    1/1/2023 - Present

    Oversaw team development through monitoring, one-on-one sessions, and feedback, guiding and training team members to enhance their understanding of Agile/Scrum principles and best practices. Implemented processes and procedures to maintain compliance with Agile/Scrum methodologies, while facilitating ceremonies including daily stand-up meetings, sprint planning, sprint reviews, sprint retrospectives, and other agile necessity. Collaborated closely with product owners to prioritize tasks and meet product requirements effectively. Acted decisively to resolve conflicts and challenges within the team, fostering a collaborative environment. Developed and sustained a shared product vision, ensuring strong alignment with project goals and objectives, and facilitated retrospectives to identify areas for improvement, advocating continuous enhancement in team performance and project delivery.

  • SCRUM MASTER
    9/1/2022 - 11/1/2022

    Led the team, focusing on development through monitoring, one-on-one sessions, and constructive feedback. Facilitated methodology-related ceremonies including planning, refinement, review, and retrospective sessions. Skillfully removed impediments affecting team progress and coordinated multi-team initiatives to ensure product success. Promoted effective interaction between the team and other technological or corporate divisions. Consistently assessed demand relative to team production capacity and conducted or participated in stakeholder sessions as needed.

  • SCRUM MASTER
    3/1/2022 - 6/1/2022

    Drove the adoption of agile practices throughout the organization, ensuring synchrony across processes by coordinating actions with other areas in a proactive manner. Monitored and analyzed impediments to eliminate waste, including unfinished work, extra features, delays, defects, task switching, frequent context changes, and rework. Acted as a facilitator in problem-solving and conflict resolution, successfully keeping teams aligned and empowered through knowledge dissemination. Developed expertise in agile methodologies and collaboration techniques, utilizing tools and frameworks such as JIRA, Confluence, and Scrum. Ensured effective communication and alignment within cross-functional teams, optimizing workflow and productivity.

  • SCRUM MASTER
    6/1/2021 - 9/1/2022

    Drove the adoption of agile practices across the organization, collaborating with Agilists and other departments to ensure proper synchronization in processes. Monitored and analyzed impediments, focusing on eliminating waste related to unfinished work, extra features, delays, defects, task switching, frequent context changes, and rework. Facilitated problem-solving and conflict resolution, disseminating knowledge to keep teams aligned and empowered. Developed strong skills in agile methodologies, cross-functional team collaboration, and process optimization.

  • Continuous Improvement Analyst
    10/1/2018 - 3/1/2021

    Developed expertise in process optimization through detailed analysis and proposal of improvements to ensure efficiency and quality. Conducted thorough investigations to identify and analyze bottlenecks, manual activities, excess resource usage, lack of visibility, and controls in critical activities. Employed methodologies to pinpoint other gaps for a more streamlined process. Utilized technical and procedural solutions to address identified issues, enhancing overall workflow and operational performance.

  • Strategic Planning Analyst
    6/1/2017 - 4/1/2018

    Analyzed process failures and created comprehensive process databases, action plans, procedures, and manuals. Mapped and redesigned processes to ensure alignment with strategic goals. Conducted studies on average ticket size and new business opportunities to inform decision making. Implemented hiring profiles based on key performance indicators and facilitated KPI meetings. Acquired extensive experience with Microsoft SQL Server Database, leveraging Tableau and Microsoft Power BI for report development, data sampling, and detailed analysis across various business areas.

  • Analysis and Development of Systems at Methodist University of São Paulo
    2015 - 2017

  • Safe 6 at Unknown Institution
    2/1/2024

  • Agile Team Facilitation - ATC at ICAgile
    5/1/2023

  • Agile Coaching - ACC at ICAgile
    5/1/2023

  • Agile Project Management at Google
    8/1/2022

  • KanBan Foundation Certificate - KIKF at Kanban Institute
    8/1/2022

  • PSM II at Scrum.org
    8/1/2022

  • PSPO I at Scrum.org
    5/1/2022

  • PSM I at Scrum.org
    8/1/2021

  • Lean Green Belt at SETA Desenvolvimento Gerencial
    11/1/2019

Ricardo is available for hire

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