Richard W.Web Designer
Skills
An experienced professional in technology began a career as a developer, specializing in websites and family services from 2019 to 2021. This role underscored the critical importance of integrating best practices in User Interface (UI) and User Experience (UX) design. Recognizing the value of these elements, services were enhanced by combining development expertise with design principles. To further refine and expand skills in this domain, a degree in Design was undertaken starting in 2020.
Administrative Assistant
11/1/2021 - Present
Developed expertise in managing sales processes, handling both incoming and outgoing materials efficiently. Demonstrated superior customer service skills, ensuring client satisfaction and retention. Utilized advanced spreadsheet creation techniques, leveraging tools such as Microsoft Excel and Google Sheets, to organize and analyze inventory and sales data effectively. Implemented systems for improved tracking and management of materials, resulting in streamlined operations and enhanced productivity.Full Stack Developer
2/1/2021 - 10/1/2021
Engineered and deployed an internal system specifically for use in both factory and office environments. Developed proficiency in using Java for backend processes and Angular for frontend development. Leveraged SQL and MySQL for database management, ensuring smooth data storage and retrieval operations. Implemented RESTful APIs to facilitate efficient communication between different system components. Utilized Docker for containerization, enhancing the deployment process and system scalability. Deployed the system on AWS, utilizing EC2 instances and S3 storage solutions. Demonstrated expertise in continuous integration and continuous deployment (CI/CD) practices using Jenkins, ensuring robust and automated build pipelines. Employed Agile methodologies, contributing to iterative development and regular updates through Scrum practices. Delivered a user-friendly interface that improved operational efficiency and streamlined workflows across both factory and office sectors.Full Stack Developer
8/1/2019 - 2/1/2021
Acquired expertise in email marketing tools and strategies, enabling the creation and execution of highly targeted campaigns for clients in diverse sectors. Developed and maintained client websites, ensuring optimal performance and user experience. Provided technical support, addressing and resolving various issues efficiently. Demonstrated proficiency in HTML, CSS, JavaScript, and tools such as WordPress and Shopify. Utilized CRM systems to manage customer relationships and ensure seamless communication. Employed analytics and reporting tools to track campaign performance and website metrics, delivering actionable insights for continuous improvement.Administrative Assistant
12/1/2016 - 8/1/2019
Gained extensive experience in managing routine administrative activities, demonstrating a strong command of Microsoft Office Suite including Word, Excel, and PowerPoint for document creation, data analysis, and presentation preparation. Developed expertise in scheduling and calendar management using tools such as Google Calendar and Outlook, ensuring efficient time management and coordination of meetings. Acquired skills in maintaining organized digital and physical filing systems, contributing to seamless information retrieval and data integrity. Utilized various office equipment and software, including multifunctional printers and document management systems, to support daily operational tasks. Excelled in handling correspondence via email and phone, showcasing excellent communication skills and attention to detail.
Design at FURB - University of Blumenau
2020 - 2023Computer Science at SENAI (National Service for Industrial Training)
2018 - 2019Technology at Cetelbras
2016 - 2017
Foundations of User Experience (UX) Design at Coursera (Google)
1/1/2024
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