Roberto C.
Engineering Manager

Skills

Python

Roberto is available for hire

All Howdy Candidates are vetted for skills and english proficiency.

Bio

An experienced Information Technology Manager with a focus on quality and over a decade in the technology market, including eight years dedicated to business operations. Expertise spans the entire IT production chain, enabling support for both technical and strategic decisions. Demonstrated capability in managing large teams, exemplified by oversight of a workforce of approximately 100 individuals, including Product Owners, Software Architects, Programmers, and Support Analysts. Proficient in contract management and outsourcing practices.

Information Technology Services Manager
7/1/2021 - Present

Specialized in information security project management and services management, overseeing the implementation of activity management systems and strategic indicators. Expert in communicating and prioritizing strategic initiatives with technical teams, ensuring alignment between business goals and technical execution. Experienced in the strategic and tactical management of Squads (multidisciplinary teams) and adept at both strategic and operational planning. Managed contracts and budgets effectively, delivered product management excellence, and led software factory operations. Successfully executed digitization and digital transformation projects, leveraging technical expertise and organizational skills.
Information Technology Manager
8/1/2013 - 7/1/2021

Managed systems development projects leveraging Scrum, SAFe, and PMBOK methodologies. Led complex systems implementation projects, ensuring strategic initiatives were effectively communicated and prioritized with technical teams. Executed strategic and tactical management of multidisciplinary Squads, engaging in both strategic and operational planning. Oversaw quality and change management processes, alongside contract and budget management. Directed Product Owners and Business teams with a focus on Product Management. Managed support teams in alignment with ITIL and COBIT frameworks and supervised Software Factory operations. Spearheaded digitization and digital transformation projects, ensuring efficient rollout and integration.
Information Technology Analyst
9/1/2012 - 8/1/2013

Developed proficiency in process mapping, analysis, and redesign utilizing BPM techniques and BPMN notation. Conducted comprehensive systems analysis and successfully led the implementation of various systems. Demonstrated expertise in systems development, ensuring optimized performance and efficiency across multiple platforms.
Business Process Management Consultant
10/1/2011 - 9/1/2012

Developed advanced skills in analyzing systems and processes, utilizing BPM techniques and BPMN notation for precise mapping, refinement, and readjustment of processes. Demonstrated expertise in describing work instructions and establishing performance indicators to optimize operational efficiency. Managed process projects effectively using Cast Management tools, ensuring timely and successful project delivery. Gained experience in people management, fostering team collaboration and enhancing overall performance.
Business Analyst
1/1/2010 - 9/1/2011

Analyzed systems and processes for implementation, demonstrating expertise in developing routines and systems using agile practices such as SCRUM and XP. Conducted meetings to define system needs or adapt existing processes. Applied BPM techniques and BPMN notation to map, refine, and readjust cooperative processes. Managed process projects with a focus on Cash Management, and demonstrated effective people management skills throughout various project stages.
Information Technology Analyst
6/1/2009 - 1/1/2010

Led a team of three developers and carried out comprehensive requirements analysis with end-users. Responsible for writing detailed software documentation and spearheading software development initiatives. Conducted system tests to ensure optimal performance and reliability. Organized feedback meetings with customers to present developed systems and gather input. Delivered projects on time, ensuring that the final documentation met all specified requirements and standards.
Information Technology Trainee
2/1/2007 - 6/1/2009

Developed proficiency in requirements analysis by engaging directly with users to gather detailed technical and business needs. Utilized effective validation methods to confirm collected information with management, ensuring alignment with organizational objectives. Demonstrated adeptness in software documentation, creating comprehensive guides and manuals for both technical and non-technical stakeholders. Showcased expertise in software development, utilizing established frameworks and programming languages to deliver robust applications. Conducted thorough system tests to identify and rectify issues, ensuring high reliability and performance. Provided ongoing system maintenance and user support, addressing technical concerns promptly and maintaining system integrity.