Stéphanie D.

UX Designer

UX Designer
9/1/2022 - 6/1/2023

Developed expertise in conducting in-depth research both online and in-person, and transforming gathered data into actionable insights through sensemaking techniques. Demonstrated the ability to construct and execute comprehensive usability tests, ensuring optimal user experiences. Created navigable prototypes ranging from medium to high fidelity, using tools suitable for detailed and interactive designs. Facilitated both online and in-person workshops, effectively engaging participants and driving collaborative outcomes. Maintained strong relationships with internal teams and external project stakeholders, ensuring clear communication and project alignment. Conducted detailed desk and benchmarking research to inform strategic decisions, and performed heuristic analyses to evaluate and improve user interfaces and interactions.

UX Designer
7/1/2021 - 7/1/2022

In the role at an IT consulting company specializing in the insurance sector, played a pivotal role in constructing comprehensive user journeys for automobile insurance services. Mapped out pain points, stakeholders, and potential improvements to optimize these journeys. Conducted in-depth interviews with users and carried out usability testing to gather actionable insights. Focused on enhancing digital product interfaces based on user feedback through heuristic analysis. Delivered significant contributions to digital product creation, involving the definition of strategy, user journeys, and interfaces, thereby improving overall user experience.

Product Designer
2/1/2021 - 7/1/2021

Spearheaded service discovery for Google Workspace, with a focus on identifying and integrating core functionalities to enhance user experience. Designed and developed comprehensive user journeys for various products within Google Workspace, ensuring alignment with user needs and organizational goals. Conducted meticulous mapping of pain points, stakeholder dynamics, and potential improvements in product journeys, thereby driving targeted enhancements. Led in-depth interviews with both internal teams and external users to gather critical insights and feedback, facilitating continuous product development and optimization.

Marketing Analyst
7/1/2020 - 12/1/2020

Spearheaded the creation, promotion, and organization of online cloud technology webinars, leveraging skills in cloud services and PAAS licensing. Developed outbound strategies and executed client prospecting through cadence emails. Designed and implemented intranet interfaces, enhancing internal communication and collaboration. Produced graphic art and conducted copywriting for social media, driving engagement and brand presence online.

UX Designer
3/1/2020 - 9/1/2020

Contributed to the revolutionization of Consumer Law through technology by constructing effective branding strategies. Created compelling visual content and copywriting for social media platforms. Designed and implemented an intuitive user interface for the institutional website. Conducted in-depth interviews with clients and users to gather valuable insights. Managed and coordinated an internal team to align efforts with organizational goals.

Graphic Designer
8/1/2019 - 7/1/2020

Developed proficiency in graphic design and copywriting, tailored specifically for social media platforms, enhancing brand visibility and engagement. Acquired skills in equalizing and editing satellite images, contributing to the accuracy and quality of geospatial data. Demonstrated expertise in creating institutional gifts and business cards, ensuring professional and cohesive visual communication.

Industrial Design at Rio de Janeiro State University
2016 - 2021

Product Management at How Bootcamps
7/1/2022

Product Discovery at Product Arena
4/1/2021

Service Design at Mergo User Experience
4/1/2021

Facilitation of Co-Creation Workshops at How Bootcamps
3/1/2021

UX Strategy at Mergo User Experience
10/1/2020

UX-UI Design at Firjan
10/1/2019