Tallyson J.Project Manager
Skills
Product Owner
4/1/2021 - 10/1/2023
Participated in the implementation of Scrum Methodology in two development teams, promoting agile principles and practices. Assumed the role of Product Owner, managing discovery and delivery for three products within the Universa Educational Platform ecosystem. Engaged directly with clients and users, gathering needs, market assessment, and aligning product vision with strategic planning.
Responsibilities included creating and prioritizing the Product Backlog, defining product vision, and developing roadmaps to maximize value delivery. Acted as the liaison between development teams and client needs, defining Sprint Goals, crafting epics and user stories, establishing acceptance criteria, and supporting the team throughout sprints by clarifying requirements and evaluating work. Facilitated key Scrum rituals such as Planning, Review, Retrospective, and Daily Stand-ups.
Managed delivery planning and feedback collection to engage stakeholders and assess generated value. Aligned expectations among various stakeholders, negotiating deadlines and scopes, and managing conflicts. Contributed to evolving the product to over 100 instances, impacting over 2 million users, and supported processes of authorization and accreditation of educational institutions conducted by the Ministry of Education.Project Manager
1/1/2020 - 4/1/2021
Held the role of Development Project Manager for Portals and VLE, focusing on establishing internal development processes for institutional portals and e-commerce as well as managing the Virtual Learning Environment (VLE). Demonstrated expertise in creating and managing project schedules, aligning stakeholder expectations, and managing risks and conflicts to ensure successful delivery and customer satisfaction.
Structured development workflows by liaising with cross-functional teams and providing post-delivery support and training. Organized a support and customer service flow via helpdesk channels, enhancing customer service efficiency. Simultaneously managed the VLE tailored for Higher Education Institutions offering Face-to-Face, Blended, and Distance Education courses. Responsibilities included planning and evolving the VLE, gathering and specifying requirements, and ensuring the accuracy and quality of software through rigorous testing and validation.
Additionally handled customer service and monitored support channels to ensure timely resolution of queries and issues, thereby improving overall support efficiency. Became Product Owner for one of the three integrated systems of the Educational Platform, underscoring leadership and product management skills within an educational technology environment.Web Developer
8/1/2018 - 1/1/2020
Led the development of a comprehensive Virtual Learning Environment utilizing PHP and JavaScript for backend and frontend implementations. Leveraged MySQL for efficient database management and data storage. Integrated and customized WordPress to create a user-friendly interface and manage content effectively. Enhanced the system's functionality through the development and deployment of additional plugins and themes. Demonstrated expertise in creating secure, scalable, and high-performing educational platforms.
Computer Programming at DOCTUM Education Network
2018 - 2021Agile Project Management at IGTI
2022 - 2023
Data Protection Certification at Assespro-MG
8/1/2021
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