Victor R.IT Operations Specialist
Skills
An IT professional with a decade of experience in system development, network infrastructure, technical support, and data science, demonstrating a commitment to continuous learning and improvement. Proficient in Computer Networks, Cloud Computing using AWS and GCP, and DevOps practices, alongside expertise in Python programming and the Django framework. Knowledgeable in Artificial Intelligence and various Machine Learning tools, with a keen interest in application scalability, infrastructure optimization, best IT service practices, and insight discovery.
Professor of Computer Networks
4/2/2017 - 7/2/2017
Taught Computer Networks classes within the Professional Education Network for the technical course in Computing at the State Technical School of Pernambuco. Developed deep technical expertise in network architecture, protocols, and security. Utilized a comprehensive understanding of networking principles and hands-on experience with routers, switches, and firewalls. Proficient in configuring and troubleshooting network issues. Adept at employing tools such as Wireshark for network analysis and Packet Tracer for network simulation. Emphasized practical, real-world applications of networking concepts to prepare students for the workforce. Employed diverse teaching methodologies to cater to different learning styles, ensuring thorough comprehension of complex topics.IT Analyst
8/2/2016 - Present
Demonstrated expertise in system maintenance and IT asset management, ensuring efficient operation and upkeep of computer systems. Produced detailed technical opinions on computer equipment, providing critical insights for procurement and usage. Created comprehensive preliminary technical studies to support informed decision-making and strategic planning for IT services contracting. Development and application of technical skills resulted in streamlined IT processes and enhanced operational efficiency.Information Security Analyst
10/2/2013 - 8/2/2016
Gained proficiency in providing Information and Communication Technology (ICT) services to public administration agencies. Actively participated in Technical Commission for Acquisition of Computer Goods, contributing to decision-making processes. Demonstrated expertise in maintaining Linux server environments and leveraging tools such as JBoss, Apache Tomcat, and reverse proxy configurations to ensure optimal server performance and reliability.IT Support Analyst
4/2/2013 - 10/2/2013
Managed installation, configuration, and monitoring of software for over 30 external clients in both public and private sectors, including AGU, PM-PE, Hemope, and Porto de Suape. Developed expertise in various IT service integration strategies, specializing in print outsourcing solutions. Focused on improving processes, increasing productivity, and achieving cost reduction for clients. Utilized technical skills in system setup and software deployment to ensure optimal performance and client satisfaction.IT Intern
3/2/2010 - 2/2/2012
Developed systems for an agency's Intranet utilizing PHP for server-side scripting and MySQL for database management. Demonstrated expertise in front-end technologies including HTML for structuring web content. Ensured code integration and version control through the use of SVN.IT Technician
5/2/2009 - 4/2/2012
Handled the maintenance and operational integrity of IT infrastructure and services across four company units. Managed a variety of essential services including SSH, VNC, DHCP, and VPN, ensuring seamless connectivity and communication. Oversaw the management of Internet services, firewall configurations, and corporate email systems. Maintained meticulous oversight of IT assets, ensuring all hardware and software resources were effectively deployed and utilized. Conducted comprehensive training sessions for users, enabling them to efficiently navigate and utilize internal systems.IT Intern
2/2/2009 - 4/2/2009
Coordinated the agenda for the Deputy Governor, managing hearings, dispatches, trips, and events. Promoted, advised, and issued opinions on technical documents. Provided technical support to users, developing troubleshooting and problem-solving expertise. Assisted in network infrastructure, ensuring reliable connectivity and performance. Gained proficiency in coordinating complex schedules and supporting high-level executives. Developed strong advisory skills and technical document evaluation capabilities. Enhanced abilities in user support and network infrastructure management.
Information Systems at University of Pernambuco
2006 - 2009Information Technology at Estácio de Sá University
2010 - 2012Systems Engineering at ESAB
2014 - 2016Artificial Intelligence at Cesar School
2017 - 2019Artificial Intelligence at FAMEESP
2020 - 2021
Professional Scrum Foundations Certificate (SFPC) at CertiProf
12/2/2020Cyber Security Foundation - CSFPC ™ at CertiProf
12/2/2020Essential Google Cloud Infrastructure: Foundation at Coursera
11/2/2020Google Cloud Platform Fundamentals: Core Infrastructure at Coursera
4/2/2020TI Governance Adopting the COBIT® 4.1 Model at TIexames
9/2/2018ITIL® Foundation Certificate in IT Service Management at EXIN
6/2/2011
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