Vinicius M.

Engineering Manager

Infrastructure Analyst
4/1/2016 - Present

Involved in the monitoring and management of client infrastructure, with a specific focus on the architecture of new projects. Demonstrated expertise in ensuring high availability and implementing clustering solutions. Key accounts served included prominent names such as Chevrolet (Retail and after-sales), Sanofi (Dorflex, Demacyd, and Medley), and Heineken (promotions).

Technology Manager
9/1/2015 - 4/1/2017

Oversaw project management, demonstrating strong leadership in planning, executing, and finalizing business-critical projects within scope, budget, and timeline. Served as Head of Infrastructure, effectively managing the support, infrastructure, and operations teams, both internal and external. Ensured seamless collaboration and performance optimization across various teams.

Infrastructure Coordinator
9/1/2012 - 10/1/2014

Served as Coordinator of Support/Infrastructure, overseeing the management of homologation servers and the infrastructure for various clients. Gained significant expertise in both Windows and Linux environments. On the Windows side, handled DNS, DHCP, IIS, Cold Fusion, and MSSQL with precision. For Linux systems, demonstrated proficiency in managing Apache servers, Oracle databases, and MySQL databases.

Support Analyst/Email Marketing.
2/1/2011 - 9/1/2012

Achieved expertise in the delivery and management of email marketing campaigns, coupled with hands-on experience in overseeing email and application servers. Utilized various email marketing platforms to design, deploy, and monitor campaigns. Developed proficiency in configuring and maintaining email and SMTP servers to ensure high deliverability and minimal bounce rates. Implemented and managed security protocols to safeguard email server infrastructure. Demonstrated analytical skills by monitoring campaign performance metrics, optimizing email deliverability, and refining strategies based on data-driven insights. Ensured seamless server operation through regular updates, maintenance, and troubleshooting, contributing to uninterrupted email campaign activities. Utilized tools and frameworks such as PowerMTA, Postfix, and various email marketing services to streamline campaign management processes.

Technical Support Manager and Sales Representative
2/1/2008 - 8/1/2010

Managed client infrastructure with a focus on optimizing systems for efficiency and reliability. Delivered technical support, addressing and resolving a wide array of client issues to ensure smooth operations. Facilitated equipment sales by identifying client needs, recommending appropriate hardware and software solutions, and ensuring successful integration into existing systems. Developed a deep understanding of IT infrastructure, customer relationship management, and technical troubleshooting techniques. Employed tools such as remote desktop applications, network management software, and sales management platforms. Promoted client satisfaction through effective communication and problem-solving skills.

Infrastructure Analyst
1/1/2005 - 1/1/2007

Acquired in-depth knowledge of emerging technologies and played a key role in implementing robust backup solutions. Developed expertise in backup management tools, strategies, and protocols, ensuring high data integrity and disaster recovery preparedness. Enhanced technical understanding of storage systems, data replication methods, and cloud-based backup solutions. Contributed to the improvement of data retention policies and compliance with industry standards, thereby safeguarding critical organizational data.

IT Intern
1/1/2003 - 1/1/2005

During the tenure as an IT Intern, developed proficiency in various technical skills and gained extensive experience with multiple tools and platforms. Performed scripting and automation tasks using Python, and efficiently handled data operations with SQL. Developed a solid understanding of web technologies such as HTML, CSS, and JavaScript. Utilized knowledge in Linux for server maintenance and operations, ensuring optimal performance and uptime. Employed version control practices with Git for collaborative projects. Supported system and network administration tasks, including configuring and troubleshooting hardware and software issues. Gained hands-on experience with virtualization technologies like VMware and cloud services such as AWS. Demonstrated competency in project management tools and methodologies, contributing to the overall success of IT projects and initiatives.

Computer Science at ETE Industrial
2001 - 2003

TI Management at University Center July Ninth
2013 - 2015