Willians L.QA Engineer
Skills
A QA team leader with over 15 years of experience in the information technology sector, demonstrating extensive expertise in software testing and quality assurance. This professional has over a decade of specialization in these areas and has earned certifications such as CTFL, CTFL-AT, and CTAL-TA to bolster their proficiency. With a robust background in diverse methodologies, especially agile methods, their primary objective is to enhance product value and elevate customer and end-user satisfaction. Recognized for their dedication to assembling highly skilled teams that adhere to industry best practices, this leader is always keen to connect with peers and explore new opportunities within the industry.
Chapter Lead QA
9/1/2021 - 9/1/2023
Developed a clear vision for the evolution of the QA specialty within the Research and Development area, establishing a robust culture of quality, policy, and organization of testing activities. Led the structuring and evolution of the QA team, ensuring that the culture of software quality was shared among the Squads and the Chapter. Implemented strategies to achieve maturity in testing processes, utilizing quality data and metrics for continuous improvement. Conducted regular feedback sessions and individual development plans to enhance the professional growth of team members. Directed testing activities, guiding the team in the execution and optimization of processes. Monitored the infrastructure needs of software quality teams focused on manual, functional, non-functional, and automated testing. Led the selection process, from structuring requirements to aligning candidate levels, ensuring the recruitment of top talent for the team.Tech Lead QA
3/1/2019 - 8/1/2021
Led the team in continuous improvement initiatives and system support, adopting agile methodologies such as Scrum, Kanban, and Lean with various development teams. Participated in projects for improvement and customization, as well as addressing software production incidents in the healthcare sector, specifically focusing on RIS (Radiology Information System) and LIS (Laboratory Information System). Utilized tools like Jira Software to manage the testing lifecycle, assign tasks, and track team progress effectively. Coordinated defect management processes from reporting to resolution and validation, ensuring quality standards were met. Monitored and assisted in scenario generation, employing traditional techniques such as BDD (Behavior-Driven Development) and Gherkin. Performed manual and functional tests, supporting the software quality team and meeting their infrastructure needs for appropriate testing environments. Managed the updating of test environments, validation, and production environments tailored to the requirements of the client base.Quality Assurance Analyst
10/1/2018 - 3/1/2019
Worked in conjunction with development teams employing agile methodologies including Scrum, Kanban, and Lean. Developed an in-depth understanding of RIS and LIS systems, actively assessing system quality to ensure compliance with regulatory standards and specific requirements of the healthcare sector. Conducted scenario surveys and modeling of manual and functional testing using traditional techniques such as BDD and Gherkin, while efficiently monitoring and performing manual and functional tests. Prepared comprehensive data sets for test execution and created detailed documentation and test reports. Managed all testing activities using tools like Jira Software.
Information Technology at Information Systems
2007 - 2010Information Technology at Forensic Computing and Digital Expertise
2020 - 2023
Certification in Leadership, Learning Ability, and Resilience at PUC
8/1/2021CTAL-TA – Certified Tester Advanced Level – Test Analyst at BSTQB
5/1/2018Project Management with Scrum at Alura
4/1/2018Scrum: Agility in Your Project at Alura
3/1/2018Agile Methods: Introduction at Alura
3/1/2018CTFL-AT - Certified Tester Foundation Level - Agile Tester at BSTQB
2/1/2018BSTQB CTFL - Certified Tester Foundation Level at BSTQB
11/1/2017Free Workshop: How to Report Defects Effectively at QALab
6/1/2015Web Design Technician at ETEC
12/1/2008Computer Technician at ETEC
12/1/2006
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