Wilson K.

DevOps Engineer

Senior Information Security Analyst
4/1/2018 - 2/1/2024

Collaborated in the digital security domain with suppliers and internal teams to ensure compliance with corporate policies, demonstrating expertise in managing identified risks with ongoing monitoring and periodic checks alongside risk owners. Responsible for innovating project approaches for assessing partners in both B2C and B2B environments. Supported the digital governance team and corporate risk analysis strategies, showcasing skills in cryptographic key management and monitoring handling ceremonies. Played a pivotal role in managing strategies and governance within digital security, focusing on risk analysis and exceptions to policy rules. Contributed to the implementation of OneTrust, integrating supplier modules and corporate risk management.

IT Coordinator
1/1/2017 - 3/1/2017

Managed outsourcing contracts for printing and servicedesk, serving as the primary contact for problem resolution. Directed an internal team and handled escalation of calls across all units, addressing internal requests from directorates and overseeing service quality through control meetings and quality reports. Provided support for internal server infrastructure and services directly related to end users. Demonstrated proficiency in contract management, team leadership, and quality control within an IT support environment.

infrastructure and security coordinator
8/1/2016 - 12/1/2016

Spearheaded the management of printing outsourcing contracts and servicedesk, acting as the primary point of contact for resolving issues. Oversaw the internal team and directed the escalation of calls across various units, addressing internal requests from directorates and ensuring the quality of services through control meetings and quality reports monitoring. Provided technical support for the internal server infrastructure and services directly catering to end users.

IT Infrastructure Coordinator
3/1/2009 - 10/1/2015

Implemented a centralized storage system by modernizing servers in the data center within a banking environment. Key responsibilities involved planning and gathering necessary information for the migration, researching suppliers for essential equipment, and managing installation of software and systems through proper validation and tests until activation in production. The modernization included updating the backup system to enhance security and reliability. Spearheaded the migration from a smaller to a larger data center by prospecting and negotiating with new service providers, covering the full scope of the technical project, migration process, and subsequent implementation and testing to ensure 24 x 7 operational integrity. Developed a contingency site equipped with workstations for key managers and a small infrastructure to support critical applications/systems, including configuring online replication with virtualization of primary production servers and a contingency link structure. Managed the implementation and maintenance of the Brazilian Payment System, collaborating directly with suppliers to ensure the bank's compliance within scheduled timeframes. Additionally, oversaw projects involving the expansion and setup of infrastructure for nationwide branches, focusing on security through rule development and firewall administration.

Senior Network Administrator
9/1/2005 - 2/1/2009

Reported to the General Manager, coordinating a team of six direct collaborators, responsible for all aspects of IT infrastructure, including telecommunications, datacenter, service desk, network, and operational security. Played a critical role in creating the master plan, defining long-term goals, planning infrastructure costs, and adhering to the budget with a focus on cost reduction through better suppliers and partners. Managed network administration tasks including switches, routers, modems, and server maintenance. Conducted cost/benefit analyses for hardware and software acquisitions. Performed monitoring, backups, system updates, and version control. Enhanced telecommunications through cost analysis and improvements, ensured operational security with firewall and antivirus measures, and oversaw the service desk, providing support to all internal and external users.

Senior Network Administrator
6/1/2003 - 9/1/2005

Developed expertise in personal banking and credit systems, with a keen understanding of financial products and services. Gained proficiency in using industry-standard software tools for managing client accounts and transactions. Extensively utilized tools such as CRM software for tracking client interactions and core banking systems for processing financial transactions. Demonstrated skills in financial analysis and risk assessment, leveraging data analytics tools to evaluate creditworthiness and manage loan portfolios. Ensured compliance with regulatory requirements through the regular use of compliance management systems and internal auditing processes. Exhibited strong capabilities in customer relationship management, providing tailored financial advice and support to retail banking clients.

Network Administrator
6/1/2000 - 8/1/2003

Developed advanced technical expertise in various banking and credit systems. Engineered and optimized financial software applications, utilizing Java, Spring Framework, and Hibernate for backend development, coupled with Angular and React for frontend interfaces. Proficient in database management with Oracle, MySQL, and SQL Server, ensuring robust data integrity and security. Employed ETL tools like Apache Nifi for seamless data processing and integration. Leveraged AWS and Azure cloud platforms for scalable infrastructure solutions. Enhanced fraud detection algorithms by integrating machine learning techniques using Python and TensorFlow. Adopted Agile methodologies and managed projects using Jira and Confluence. Engaged in rigorous code review processes and version control using Git. Automated testing procedures through Selenium and JUnit to ensure high-quality deliverables. This role also included collaborating with cross-functional teams to improve system efficiencies and customer experience, ensuring compliance with financial regulations and policies.

Junior Technical Support Analyst
3/1/1998 - 5/1/2000

Developed technical expertise in Java, Spring Boot, and Hibernate while working on enterprise-level insurance applications. Demonstrated substantial proficiency in front-end technologies such as Angular and React. Gained experience in designing and optimizing RESTful APIs to enhance system integrations and improve data exchange between services. Utilized SQL for database management and optimization, and MongoDB for NoSQL data handling. Leveraged AWS cloud services, focusing on deploying, maintaining, and scaling applications efficiently. Enhanced code quality and collaborative development through consistent use of Git and continuous integration tools like Jenkins. Improved system monitoring and reliability with tools such as Prometheus and Grafana. Applied Agile methodologies, including Scrum and Kanban, to streamline project workflows and foster team collaboration.

Computer Engineering at São Judas Tadeu University
1993 - 1999

Master of Business Administration, Masters at Foundation Institute of Administration - FIA
2009 - 2010

ISO 27001:2022 at BSA
10/1/2022