Yuri K.

Full-stack Product Engineer

Full-Stack Developer
8/1/2022 - 4/1/2023

Undertook the development of new functionalities, custom projects, and system customizations while ensuring robust code maintenance within an ERP system, utilizing DataFlex for both back-end and front-end development.

Back-end Developer
2/1/2022 - 10/1/2022

Gained specialized expertise in the development of chatbots as an omnichannel solution, leveraging the Genesys platform for accurate mapping and creation of service flows. Demonstrated proficiency in programming using JavaScript to enhance chatbot functionality and user interaction.

Full-Stack Developer
6/1/2021 - 4/1/2022

Acquired expertise in product management, business rules, and BPMN while initially serving in the technical support team. Gained substantial experience in business processes, systems analysis, effective communication, and customer service. Currently contributing to the Product Maintenance/Technical Complexity team, mastering Java, Spring Boot, Maven, React JS, and Web Services. Demonstrated proficiency in managing application servers like Tomcat and version control using Git. Enhanced technical capabilities in JavaScript, relational databases, SQL, and Hibernate, ensuring robust and efficient application maintenance and development.

Technical Support Analyst
7/1/2019 - 6/1/2021

Specialized in customer service, analysis, and resolution of technical issues reported by clients within the Technical Support team. Demonstrated excellence in customer service, ensuring high levels of client satisfaction through effective communication and problem-solving. Enhanced analytical skills through the identification and resolution of errors and bugs by meticulously reviewing logs and code. Developed a robust understanding of databases, exhibiting proficiency in SQL, MySQL, and Oracle for efficient data management and troubleshooting.

Analysis and Development of Systems at Anhanguera
2019 - 2021